Common use of Service Improvements Clause in Contracts

Service Improvements. We may aggregate data and information related to the performance, operation and use of the Cloud Services to create statistical analyses, to perform benchmarking, to perform research and development and to perform other similar activities (“Service Improvements”). We will not incorporate Customer Data in Service Improvements in a form that could identify You or Your customers and We will use industry standard techniques to anonymize Customer Data prior to performing Service Improvements. We retain all intellectual property rights in Service Improvements and may make them publicly available.

Appears in 4 contracts

Samples: Genesys Cloud Service Agreement, Genesys Cloud Service Agreement, Purecloud Service Agreement

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Service Improvements. We may aggregate data and information related to the performance, operation and use of the Cloud Services to create statistical analyses, to perform benchmarking, to perform research and development and to perform other similar activities (“Service Improvements”). We will not incorporate Customer Data in Service Improvements in a form that could identify You or Your customers and We will use industry standard techniques to anonymize anonymise Customer Data prior to performing Service Improvements. We retain all intellectual property rights in Service Improvements and may make them publicly available.

Appears in 3 contracts

Samples: Genesys Cloud Service Agreement, Purecloud Service Agreement, Genesys Cloud Service Agreement

Service Improvements. We may aggregate data and information related to the performance, operation and use of the Cloud Services to create statistical analyses, to perform benchmarking, to perform research and development and to perform other similar activities (“Service Improvements”). We will not incorporate Customer Data in Service Improvements in a form that could identify You or Your customers and We we will use industry standard techniques to anonymize Customer Data prior to performing Service Improvements. We retain all intellectual property rights in Service Improvements and may make them publicly available.

Appears in 2 contracts

Samples: Purecloud Service Agreement, Purecloud Service Agreement

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Service Improvements. We may aggregate data and information related to the performance, operation and use of the Cloud Services to create statistical analyses, to perform benchmarking, to perform research and development and to perform other similar activities (“Service Improvements”). We will not incorporate Customer Data in Service Improvements in a form that could identify You or Your customers and customers. We will use industry standard techniques to anonymize Customer Data prior to performing Service ImprovementsImprovements unless otherwise consented to by You. Customer Data will, at all times, be subject to the security controls set forth in this Agreement. We retain all intellectual property rights in Service Improvements and may make them publicly available.

Appears in 1 contract

Samples: Genesys Choice Terms and Conditions

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