Common use of Service Information Clause in Contracts

Service Information. D11.1 You must make available, to Residents and their families/whānau or nominated representatives (if any), Persons who are prospective Residents and their families/whānau or nominated representatives (if any), and any service who refers prospective Residents to providers, information regarding the Services that you must provide under the terms of this Agreement. D11.2 The information shall include, but is not limited to, the following: a. the services that you offer; b. the location of those services; c. the hours the services are available; d. how a Resident may have access to those services (for example, whether a referral is necessary); e. residents’ rights and responsibilities, including a copy of the Code of Health and Disability Services Consumers’ Rights; f. availability of cultural support; g. after-hours or emergency contacts if necessary or appropriate; and h. any other information that is important for Persons who wish to receive your services. D11.3 The information must be presented in a manner appropriate to the communication needs and capabilities of the Persons or groups referred to in clause D11.1.

Service Information. D11.1 You must make available, to Residents and their families/whānau or nominated representatives (if any), Persons who are prospective Residents and their families/whānau or nominated representatives (if any), and any service who refers prospective Residents to providers, information regarding the Services that you must provide under the terms of this Agreement. D11.2 The information shall include, but is not limited to, the following: a. the services that you offer; b. the location of those services; c. the hours the services are available; d. how a Resident may have access to those services (for example, whether a referral is necessary); e. residentsResidents’ rights and responsibilities, including a copy of the Code of Health and Disability Services Consumers’ Rights; f. availability of cultural support; g. after-hours or emergency contacts if necessary or appropriate; and h. any other information that is important for Persons who wish to receive your services. D11.3 The information must be presented in a manner appropriate to the communication needs and capabilities of the Persons or groups referred to in clause D11.1.