Common use of Service Level Agreement Credit Time Limitation Clause in Contracts

Service Level Agreement Credit Time Limitation. If Verizon has failed to meet the same SLA for 3 consecutive months, Customer may elect to:  Continue the UCCaaS/Hosted Calling Service with a limit of 6 months of credits for any individual SLA within a twelve month period.  Discontinue UCCaaS/Hosted Calling without liability except for charges incurred prior to discontinuation. Customer must submit a written disconnect notice to their Verizon Account Team within 30 days following the end of either the third or subsequent consecutive month of Verizon's failure to meet the SLA.

Appears in 3 contracts

Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement

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Service Level Agreement Credit Time Limitation. If Verizon has failed to meet the same SLA for 3 consecutive months, Customer may elect to: Continue the UCCaaS/Hosted Calling Service with a limit of 6 months of credits for any individual SLA within a twelve month period. Discontinue UCCaaS/Hosted Calling without liability except for charges incurred prior to discontinuation. Customer must submit a written disconnect notice to their Verizon Account Team within 30 days following the end of either the third or subsequent consecutive month of Verizon's failure to meet the SLA.

Appears in 2 contracts

Samples: Service Level Agreement, Service Level Agreement

Service Level Agreement Credit Time Limitation. If Verizon Xxxxxxx has failed to meet the same SLA for 3 consecutive months, Customer may elect to:  Continue the UCCaaS/Hosted Calling UCCaaS Service with a limit of 6 months of credits for any individual SLA within a twelve month period.  Discontinue UCCaaS/Hosted Calling UCCaaS without liability except for charges incurred prior to discontinuation. Customer must submit a written disconnect notice to their Verizon Account Team within 30 days following the end of either the third or subsequent consecutive month of Verizon's failure to meet the SLA.

Appears in 2 contracts

Samples: Service Level Agreement, Service Level Agreement

Service Level Agreement Credit Time Limitation. If Verizon has failed to meet the same SLA for 3 consecutive months, Customer may elect to:  Continue the UCCaaS/Hosted Calling UCCaaS for Government: SLED Edition Service with a limit of 6 months of credits for any individual SLA within a twelve month period.  Discontinue UCCaaS/Hosted Calling UCCaaS for Government: SLED Edition without liability except for charges incurred prior to discontinuation. Customer must submit a written disconnect notice to their Verizon Account Team within 30 days following the end of either the third or subsequent consecutive month of Verizon's failure to meet the SLA.

Appears in 1 contract

Samples: Service Level Agreement

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Service Level Agreement Credit Time Limitation. If Verizon Xxxxxxx has failed to meet the same SLA for 3 consecutive months, Customer may elect to: Continue the UCCaaS/Hosted Calling UCCaaS Service with a limit of 6 months of credits for any individual SLA within a twelve month period. Discontinue UCCaaS/Hosted Calling UCCaaS without liability except for charges incurred prior to discontinuation. Customer must submit a written disconnect notice to their Verizon Account Team within 30 days following the end of either the third or subsequent consecutive month of Verizon's failure to meet the SLA.

Appears in 1 contract

Samples: Service Level Agreement

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