Service Level Agreement Overview. 1.1 This Service Level Agreement (“SLA”) represents an agreement between ClassLink and Customer for the provisioning of technical services required to support and sustain the ClassLink system.
Appears in 4 contracts
Samples: Software License Agreement, Software License Agreement, Software License Agreement
Service Level Agreement Overview. 1.1 This Service Level Agreement (“SLA”) represents an agreement between ClassLink ClassLink, Inc. (ClassLink) and Customer for the provisioning of technical services required to support and sustain the ClassLink system.
Appears in 2 contracts
Samples: Software License Agreement, Software License Agreement
Service Level Agreement Overview. 1.1 This Service Level Agreement (“SLA”) represents an agreement between ClassLink and Customer for the provisioning of technical services required to support and sustain the ClassLink system.
Appears in 2 contracts
Samples: Software License Agreement, Software License Agreement
Service Level Agreement Overview. 1.1 This Service Level Agreement (“SLA”) represents an agreement between ClassLink ClassLink, Inc. (ClassLink) and Customer for the provisioning of technical services required to support and sustain the ClassLink system. In the event of any conflict between this agreement and DIR-CPO-4493 Contract, the terms of DIR-CPO- 4493 Contract prevail.
Appears in 1 contract
Samples: Service Level Agreement
Service Level Agreement Overview. 1.1 This Service Level Agreement (“SLA”) represents an agreement between ClassLink ClassLink, Inc. (ClassLink) and Customer for the provisioning of technical services required to support and sustain the ClassLink systemLaunchPad (LaunchPad).
Appears in 1 contract
Samples: Software License Agreement
