Common use of Service Level Commitment Clause in Contracts

Service Level Commitment. The Graylog Cloud Services will be available 100% of the time, as measured by Graylog over each calendar quarter of the Subscription Term, and subject to the exclusions set forth. A Graylog Cloud Service is considered available if the Customer is able to login to its Graylog Cloud Service account and initiate a search using Graylog Software.

Appears in 6 contracts

Samples: Hosted Service Terms, License and Support Agreement, Hosted Service Terms

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