SERVICE LEVEL DOCUMENTS. The Administrator and the Sub-Administrator may from time to time, in good faith, agree on certain performance measures by which the Sub-Administrator is expected to provide the services contemplated by this Agreement (“Service Level Documents”). The Service Level Documents are designed to provide metrics and other information which may be utilized by the parties to help measure performance. The parties agree Service Level Documents reflect performance measures as opposed to specific contractual obligations, except as may be otherwise agreed to.
Appears in 5 contracts
Samples: Master Sub Administration Agreement (Transamerica ETF Trust), Master Sub Administration Agreement (Transamerica Partners Portfolios), Master Sub Administration Agreement (Transamerica Partners Funds Group Ii)
SERVICE LEVEL DOCUMENTS. The Administrator and the Sub-Administrator may from time to time, in good faith, agree on certain performance measures by which the Sub-Administrator Aclministmtor is expected to provide the services contemplated by this Agreement (““ Service Level Documents”). The Service Level Documents are designed to provide metrics and other information which may be utilized by the parties to help measure performance. The parties agree Service Level Documents reflect performance measures as opposed to specific contractual obligations, except as may be otherwise agreed to.
Appears in 1 contract
Samples: Master Sub Administration Agreement (Transamerica Series Trust)
