Common use of Service Level Warranty Clause in Contracts

Service Level Warranty. CGI warrants that the Services will be performed in a manner that meets or exceeds the applicable Service Levels (if any) set forth in a Service Level Agreement included as part of a Statement of Work. If CGI fails to meet the defined Service Levels, CGI’s sole obligation and Customer’s exclusive remedy shall be as set forth in the Service Level Agreement.

Service Level Warranty. CGI warrants during the applicable Subscription Term that the Subscription Services will be performed in a manner that meets or exceeds the applicable Service Levels (if any) set forth in a the Service Level Agreement included as part of a Statement of WorkAgreement. If CGI fails to meet the defined Service Levels, CGI’s sole obligation and Customer’s exclusive remedy shall be as set forth in the Service Level Agreement.