Common use of Service Location Clause in Contracts

Service Location. In-Home Service: If your Plan provides in-home service and your product needs repair, call 0-000-000-0000 to arrange service. If on-site coverage is provided during the term of the manufacturer’s warranty, you may be referred to the manufacturer for service, or calls may not be scheduled until authorized by the manufacturer. An adult of legal age must be present at the location where on-site service will occur. If you live beyond a 50-mile radius of an authorized service center, you may be required to ship the product to the servicer; however, shipping charges will be covered by the Plan. While most products can be repaired on-site, some products, due to their sensitive, technical nature, require the controlled environment of a factory authorized service center; therefore, on-site repair is not possible. This Plan does not cover labor or materials to obtain access to covered components if structural modification or repair is required. It is your responsibility to insure that the covered product is accessible to the service technician. If a technician arrives and determines the problem is not covered under the terms of the Plan or there is a “no problem found” diagnosis, you will be responsible for any related charges to that service center including any parts and labor needed to complete the repair. Carry-In Service: If your Plan provides carry-in service and your covered product needs repair, call 0-000-000-0000 to arrange service. While most products can be repaired locally, some products, due to their sensitive, technical nature, require the controlled environment of a factory authorized service center; therefore, a local repair facility may not be available. You are responsible for transporting your product to the designated service center. The product may be carried into or shipped (postage pre-paid and insured) to the designated service center. The product will be returned to you at no additional cost, if an authorized service is performed. If it is determined the problem is not covered under the terms of the Plan or there is a “no problem found” diagnosis, you will be responsible for any related charges to that service center. For products that the store is authorized by the manufacturer to repair: If it is more convenient, you may take the covered product to the nearest store location for diagnostics and repair. Contact the store to verify manufacturer’s authorization prior to taking product in for service. Transportation of the product to and from the store location is your responsibility. Due to the nature of some manufacturers’ service authorizations and the availability of parts, the store may be required to ship some products to another repair center for completion of the repair. If your Plan only provides carry-in service, you will be responsible for any shipping and handling charges related to getting the product to a third party service center.

Service Location. If Your Service Agreement includes In-Home/On-Site Service, We will arrange for Your Product to be serviced at Your residence, provided You have fulfilled the following provisions: (1) accessibility to the Product; (2) a non-threatening and safe environment; and (3) an adult over the age of 18 to be present for the period of time Our authorized technician is scheduled for service and while Our authorized technician is on Your property servicing Your Product. In-Home/On-Site Service will be provided by the authorized service provider during regular business hours, local time, Monday through Friday, except holidays. Televisions 40” and larger will receive In-Home Service: If your Plan provides in-home service and your product needs repairService as stated above; all Televisions smaller than 40” will be repaired at an authorized Depot Center, call 0-000-000-0000 to arrange service. If on-site coverage is provided during unless the term of the original manufacturer’s warranty, you may be referred to the manufacturer for service, or calls may not be scheduled until authorized by the manufacturerwarranty states otherwise. An adult of legal age must be present at the location where on-site service will occur. If you live beyond a 50-mile radius of an authorized service center, you may be required to ship the product to the servicer; however, shipping charges will be covered by the Plan. While most products can be repaired on-site, some products, due to their sensitive, technical nature, require the controlled environment of a factory authorized service center; therefore, on-site repair is not possible. This Plan does not cover labor or materials to obtain access to covered components if structural modification or repair is required. It is your responsibility to insure that the covered product is accessible to the service technician. If a technician arrives and determines the problem is not covered under the terms of the Plan or there is a “no problem found” diagnosis, you We will be responsible for any related charges all shipping and insurance costs; including to that service center including any parts and labor needed from the designated Depot Center and packaging materials and applicable instructions. If Your Service Agreement includes Depot NLSM 042413 Service, We will be responsible for shipping and insurance of the Product to complete the repairdesignated Depot Center. We will also pay for return shipping of the Product to Your residence. If Your Product qualifies for Carry-In Service: If your Plan provides carry-in service and your covered product needs repair, call 0-000-000-0000 to arrange service. While most products can be repaired locally, some products, due to their sensitive, technical nature, require the controlled environment of a factory authorized service center; therefore, a local repair facility may not be available. You are responsible for transporting your product Your Product to and from the designated service center. The product may be carried into or shipped (postage pre-paid and insured) If We require You to the designated service center. The product ship Your Product, any shipping charges will be returned Your responsibility. A copy of the proof of Product purchase (sales receipt) and a brief written description of the problem must accompany Your Product. We will not be liable for freight charges or damage due to you at no additional cost, if an authorized service is performedimproper packaging. If it is determined Your Service Agreement originally included Carry-In, Depot or Mail-In service, but has been built-in and rendered as a permanent fixture inside or outside of Your residence and You are unable to transport or ship the problem is not covered under Product in accordance with the terms and conditions of the Plan or there is a “no problem found” diagnosisthis Service Agreement, you You will be responsible for any related charges the On-Site service call charge. The service call charge is payable to that service centerthe servicer at the time of service. For products If Our diagnosis indicates that the store failure is authorized not covered by the manufacturer to repair: If it is more convenientthis Service Agreement, you may take the covered product to the nearest store location for diagnostics and repair. Contact the store to verify manufacturer’s authorization prior to taking product in for service. Transportation of the product to and from the store location is your responsibility. Due to the nature of some manufacturers’ service authorizations and the availability of parts, the store may be required to ship some products to another repair center for completion of the repair. If your Plan only provides carry-in service, you You will be responsible for any shipping and handling charges related to getting the product to a third party all service centerfees incurred for such diagnosis, inclusive of trip charge. (Replacement Plans are only eligible for Carry- In/Depot Service.)

Service Location. If Your Service Agreement includes In-Home Home/On-Site Service, We will arrange for Your Product to be serviced at Your residence, provided You have fulfilled the following provisions: If your Plan provides in(1) accessibility to the Product; (2) a non-home threatening and safe environment; and (3) an adult over the age of 18 to be present for the period of time Our authorized technician is scheduled for service and your product needs repairwhile Our authorized technician is on Your property servicing Your Product. In-Home/On-Site Service will be provided by the authorized service provider during regular business hours, call 0-000-000-0000 to arrange servicelocal time, Monday through Friday, except holidays. If on-site coverage is provided during the term of the manufacturer’s warranty, you may be referred to the manufacturer for service, or calls may not be scheduled until authorized by the manufacturer. An adult of legal age must be present at the location where on-site service will occur. If you You live beyond a fifty (50-) mile radius of from an authorized service centerprovider, you may be required to ship the product to the servicerpay additional trip charges. Televisions 40” and larger will receive In-Home Service as stated above; however, shipping charges all Televisions smaller than 40” will be covered by repaired at an authorized Depot Center, unless the Planoriginal manufacturer’s warranty states otherwise. While most products can be repaired on-site, some products, due to their sensitive, technical nature, require the controlled environment of a factory authorized service center; therefore, on-site repair is not possible. This Plan does not cover labor or materials to obtain access to covered components if structural modification or repair is required. It is your responsibility to insure that the covered product is accessible to the service technician. If a technician arrives and determines the problem is not covered under the terms of the Plan or there is a “no problem found” diagnosis, you We will be responsible for any related charges all shipping and insurance costs; including to that service center including any parts and labor needed from the designated Depot Center and packaging materials and applicable instructions. If Your Service Agreement includes Depot Service, We will be responsible for shipping and insurance of the Product to complete the repairdesignated Depot Center. We will also pay for return shipping of the Product to Your residence. If Your Product qualifies for Carry-In Service: If your Plan provides carry-in service and your covered product needs repair, call 0-000-000-0000 to arrange service. While most products can be repaired locally, some products, due to their sensitive, technical nature, require the controlled environment of a factory authorized service center; therefore, a local repair facility may not be available. You are responsible for transporting your product Your Product to and from the designated service center. The product may be carried into or shipped (postage pre-paid and insured) If We require You to the designated service center. The product ship Your Product, any shipping charges will be returned Your responsibility. A copy of the proof of Product purchase (sales receipt) and a brief written description of the problem must accompany Your Product. We will not be liable for freight charges or damage due to you at no additional cost, if an authorized service is performedimproper packaging. If it is determined Your Service Agreement originally included Carry-In, Depot or Mail-In service, but has been built-in and rendered as a permanent fixture inside or outside of Your residence and You are unable to transport or ship the problem is not covered under Product in accordance with the terms and conditions of the Plan or there is a “no problem found” diagnosisthis Service Agreement, you You will be responsible for any related charges the On-Site service call charge. The service call charge is payable to that service centerthe servicer at the time of service. For products If Our diagnosis indicates that the store failure is authorized not covered by the manufacturer to repair: If it is more convenientthis Service Agreement, you may take the covered product to the nearest store location for diagnostics and repair. Contact the store to verify manufacturer’s authorization prior to taking product in for service. Transportation of the product to and from the store location is your responsibility. Due to the nature of some manufacturers’ service authorizations and the availability of parts, the store may be required to ship some products to another repair center for completion of the repair. If your Plan only provides carry-in service, you You will be responsible for any shipping and handling charges related to getting the product to a third party all service centerfees incurred for such diagnosis, inclusive of trip charge. (Exchange Plan Service Agreements are only eligible for Carry-In/Depot Service.)

Service Location. InOn-Home site Service: If your Plan provides inon-home site service and your product needs repair, call 0-000-000-0000 0.000.000.0000 to arrange service. If on-site coverage is provided during the term of the manufacturer’s warranty, you may be referred to the manufacturer for service, or calls may not be scheduled until authorized by the manufacturer. An adult of legal age must be present at the location where on-site service will occur. If you live beyond a 5025-mile radius of an authorized service center, you may be required to ship pay additional trip charges required over the product to the servicer; however, shipping charges will be covered by the Plan25-mile radius. While most products can be repaired on-site, some products, due to their sensitive, technical nature, require the controlled environment of a factory authorized service center; therefore, on-site repair is not possible. For those products that will be serviced at a depot location, shipping materials, three- way shipping, and insurance coverage will be provided. This Plan does not cover labor or materials to obtain access to covered components if structural modification or repair is required. It is your responsibility to insure ensure that the covered product is accessible to the service technician. If a technician arrives and determines the problem is not covered under the terms of the Plan or there is a “no problem found” diagnosis, you will be responsible for any related charges to that service center including any parts and labor needed to complete the repairservicetechnician. Carry-In In/Depot Service: If your Plan provides carry-in service and your covered product needs repair, call 0-000-000-0000 0.000.000.0000 to arrange service. While most products can be repaired locally, some products, due to their sensitive, technical nature, require the controlled environment of a factory authorized service center; therefore, a local repair facility may not be available. You are responsible for transporting your product We will provide 3-way shipping to the designated and from a depot service centercenter our Our choice. The product may be carried into or shipped (postage pre-pre- paid and insured) to the designated service center. The product will be returned to you at no additional cost, if an authorized service is performed. ⮚ If it is determined the problem is not your covered under the terms of the Plan product needs repair or there is a “no problem found” diagnosisreplacement for mechanical or electrical failures, you will are required to call the Administrator at 888.994.0914 (available 24 hours a day) to obtain authorization prior to having repairs made. You must provide a valid receipt showing the covered item was purchased during the coverage period. For faster service, please have your dated proof of product purchase (sales receipt) available when you place the call. If the covered equipment is still covered by the manufacturer’s warranty, you may be responsible for any related charges directed to that call the manufacturer prior to being referred to a service center. For products that All repairs must be approved before they are performed. We will not reimburse you for repairs performed without prior approval or performed by unauthorized servicers or others. ⮚ When you receive authorization for repairs, the store service representative will direct you to a designated service center. A copy of the proof of product purchase (sales receipt), and a brief written description of the problem must accompany the product. We will not be liable for freight charges or damage due to improper packaging. ⮚ If your product is authorized covered under another valid service contract and/or insurance policy, this Plan will provide coverage over and above the other service contract and/or insurance policy. ⮚ While we try to complete service as quick as possible, we are not responsible for delays caused by the manufacturer factors beyond our control, including but not limited to repair: If it is more convenient, you may take the covered product to the nearest store location for diagnostics and repair. Contact the store to verify manufacturer’s authorization prior to taking product in for service. Transportation of the product to and from the store location is your responsibility. Due to the nature of some manufacturers’ service authorizations and the availability of partsdelays, the store may be required to ship some products to another repair center for completion of the repair. If your Plan only provides carry-in service, you will be responsible for any shipping and handling charges related to getting the product shipment to a third party service centerfacility or acts of God. ⮚ Additional time and mileage charges for in-home repairs outside of twenty-five (25) contiguous land miles or the normal service radius of Our authorized service center are not covered by this Agreement, and are Your responsibility.