Service Monitoring and Notifications. At Customer’s request, LightEdge will provide basic monitoring of Service availability. LightEdge will notify Customer within fifteen (15) minutes of a Service outage via e-mail. LightEdge will provide 24x7x365 response to Customer or NOC initiated alarms for Service availability issues. Service Level Agreements
Appears in 4 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
