Common use of Service Provider Account Manager Clause in Contracts

Service Provider Account Manager. Service Provider shall designate a "Service Provider Account Manager" who, unless otherwise agreed by DIR, shall maintain his or her office in Austin, Texas. The Service Provider Account Manager shall (a) be one of the Key Service Provider Personnel, (b) be a full time employee of Service Provider, (c) devote his or her full time and effort to managing the Services, (d) remain in this position for a minimum period of two (2) years from the initial assignment (except as a result of voluntary resignation, involuntary termination for cause, illness, disability, or death), (e) serve as the single point of accountability for the Services, (f) be the single point of contact to whom all DIR communications concerning this Agreement may be addressed, (g) have authority to act on behalf of Service Provider in all day-to-day matters pertaining to this Agreement, (h) have day-to-day responsibility for service delivery, billing and relationship management, and (i) have day- to-day responsibility for ensuring customer satisfaction and attainment of all Service Levels.

Service Provider Account Manager. ‌ Service Provider shall designate a "Service Provider Account Manager" who, unless otherwise agreed by DIR, shall maintain his or her office in Austin, Texas. The Service Provider Account Manager shall (a) be one of the Key Service Provider Personnel, (b) be a full time employee of Service Provider, (c) devote his or her full time and effort to managing the Services, (d) remain in this position for a minimum period of two (2) years from the initial assignment (except as a result of voluntary resignation, involuntary termination for cause, illness, disability, or death), (e) serve as the single point of accountability for the Services, (f) be the single point of contact to whom all DIR communications concerning this Agreement may be addressed, (g) have authority to act on behalf of Service Provider in all day-to-day matters pertaining to this Agreement, (h) have day-to-day responsibility for service delivery, billing and relationship management, and (i) have day- day-to-day responsibility for ensuring customer satisfaction and attainment of all Service Levels.

Service Provider Account Manager. Service Provider shall designate a "Service Provider Account Manager" who, unless otherwise agreed by DIRTxDOT, shall maintain his or her office in Austin, Texas. The Service Provider Account Manager shall (a) be one of the Key Service Provider Personnel, (b) be a full time employee of Service Provider, (c) devote his or her full time and effort to managing the Services, (d) remain in this position for a minimum period of two (2) years from the initial assignment (except as a result of voluntary resignation, involuntary termination for cause, illness, disability, or death), (e) serve as the single point of accountability for the Services, (f) be the single point of contact to whom all DIR TxDOT communications concerning this Agreement may be addressed, (g) have authority to act on behalf of Service Provider in all day-to-day matters pertaining to this Agreement, (h) have day-to-day responsibility for service delivery, billing and relationship management, and (i) have day- day-to-day responsibility for ensuring customer satisfaction and attainment of all Service Levels.

Service Provider Account Manager. Service Provider shall designate a "Service Provider Account Manager" who, unless otherwise agreed by DIR, shall maintain his or her office in Austin, Texas. The Service Provider Account Manager shall (a) be one of the Key Service Provider Personnel, (b) be a full time employee of Service Provider, (c) devote his or her full time and effort to managing the Services, (d) remain in this position for a minimum period of two (2) years from the initial assignment (except as a result of voluntary resignation, involuntary termination for cause, illness, disability, or death), (e) serve as the single point of accountability for the Services, (f) be the single point of contact to whom all DIR communications concerning this Agreement may be addressed, (g) have authority to act on behalf of Service Provider in all day-to-day matters pertaining to this Agreement, (h) have day-to-day responsibility for service delivery, billing and relationship management, and (i) have day- day-to-day responsibility for ensuring customer satisfaction and attainment of all Service Levels.

Service Provider Account Manager. ‌ Service Provider shall designate a "Service Provider Account Manager" who, unless otherwise agreed by DIR, shall maintain his or her office in Austin, Texas. The Service Provider Account Manager shall (a) be one of the Key Service Provider Personnel, (b) be a full time employee of Service Provider, (c) devote his or her full time and effort to managing the Services, (d) remain in this position for a minimum period of two (2) years from the initial assignment (except as a result of voluntary resignation, involuntary termination for cause, illness, disability, or death), (e) serve as the single point of accountability for the Services, (f) be the single point of contact to whom all DIR communications concerning this Agreement may be addressed, (g) have authority to act on behalf of Service Provider in all day-to-day matters pertaining to this Agreement, (h) have day-to-day responsibility for service delivery, billing and relationship management, and (i) have day- to-day responsibility for ensuring customer satisfaction and attainment of all Service Levels.