Common use of Solution Architecture Clause in Contracts

Solution Architecture. During the Solution Architecture phase, the detailed solution design is finalized based on confirmed requirements. During this phase, the team analyzes the current systems, operations, and operational procedures, identifies the human factors needs, considers implementation options, and with the CUSTOMER, commits the detailed solution design and implementation schedule. Stakeholder participation to identify processes and standard operating impact is critical in this process to support a successful integration of the new system. Current procedures, connectivity, and routing policies are examined so that the appropriate practices are carried forward to the new system environment. Examples of important areas considered include load balancing philosophies and default routing rules. Initial planning for connectivity from the telephone service providers to the Points of Interconnection (“POI”) also begins in the architecture phase. Key solution architecture planning activities include:  Detailed solution design and schematics (onsite, site to site, site to West, firewalls, routers, etc.)  IP specifications  Telephone service provider connectivity specifications  Physical requirements (e.g., equipment room design, floor loading)  Call transfer requirements  Training plan and schedule  Refined project plan and timeline Solution Integration During the Solution Integration phase, the components of the solution, including processes, applications, servers, network components, and data flow, are ordered, engineered and readied for deployment. All network, regional, data center, and CUSTOMER premises components are delivered, and the equipment rooms and other facilities are readied. Coordination with wireline, wireless, and VoIP telephone service providers is an essential part of this stage to plan for the Service management transition. Telephone service providers receive all necessary information and detail to obtain connectivity to the West systems and the service provider’s connectivity to the POIs is engineered and ordered. Working closely with the CUSTOMER and stakeholder groups, the project team designs customized provisioning plans (including incoming trunk route plans, bridge lists, and dialing plans). Additionally, the documentation and training developers customize the user and process documents and various training courseware, if needed, to meet the needs of the CUSTOMER. Solution Deployment During the Solution Deployment phase, all network components and equipment connectivity is validated and acceptance tests are performed, metrics tracking, reporting is initiated, and training is provided. After complete non-live call testing, the system begins supporting live 9-1-1 traffic. In preparation for deployment and in partnership with CenturyLink, the West Project Manager finalizes the cutover plan, including procedures for notification concerning schedule specifics. Prior to the commencement of cutover, the project team members will hold a cutover meeting with CenturyLink and the CUSTOMER and the telephone service providers. The purpose of this meeting is to discuss the progress of activities and the cutover readiness. PSAP training is provided in accordance with the detailed training rollout plans. The system will then undergo a system acceptance test and quality walkthrough. Once complete, and in agreement with the CUSTOMER, a live-traffic cutover will then commence. Once live traffic has moved to the system, the maintenance period begins.

Solution Architecture. During the Solution Architecture phase, the detailed solution design is finalized based on confirmed requirements. During this phase, the team analyzes the current systems, operations, and operational procedures, identifies the human factors needs, considers implementation options, and with the CUSTOMER, commits the detailed solution design and implementation schedule. Stakeholder participation to identify processes and standard operating impact is critical in this process to support a successful integration of the new system. Current procedures, connectivity, and routing policies are examined so that the appropriate practices are carried forward to the new system environment. Examples of important areas considered include load balancing philosophies and default routing rules. Initial planning for connectivity from the telephone service providers to the Points of Interconnection (“POI”) also begins in the architecture phase. Key solution architecture planning activities include:  • Detailed solution design and schematics (onsite, site to site, site to West, firewalls, routers, etc.)  • IP specifications  • Telephone service provider connectivity specifications  • Physical requirements (e.g., equipment room design, floor loading)  • Call transfer requirements  • Training plan and schedule  • Refined project plan and timeline Solution Integration During the Solution Integration phase, the components of the solution, including processes, applications, servers, network components, and data flow, are ordered, engineered and readied for deployment. All network, regional, data center, and CUSTOMER premises components are delivered, and the equipment rooms and other facilities are readied. Coordination with wireline, wireless, and VoIP telephone service providers is an essential part of this stage to plan for the Service management transition. Telephone service providers receive all necessary information and detail to obtain connectivity to the West systems and the service provider’s connectivity to the POIs is engineered and ordered. Working closely with the CUSTOMER and stakeholder groups, the project team designs customized provisioning plans (including incoming trunk route plans, bridge lists, and dialing plans). Additionally, the documentation and training developers customize the user and process documents and various training courseware, if needed, to meet the needs of the CUSTOMER. Solution Deployment During the Solution Deployment phase, all network components and equipment connectivity is validated and acceptance tests are performed, metrics tracking, reporting is initiated, and training is provided. After complete non-live call testing, the system begins supporting live 9-1-1 traffic. In preparation for deployment and in partnership with CenturyLink, the West Project Manager finalizes the cutover plan, including procedures for notification concerning schedule specifics. Prior to the commencement of cutover, the project team members will hold a cutover meeting with CenturyLink and the CUSTOMER and the telephone service providers. The purpose of this meeting is to discuss the progress of activities and the cutover readiness. PSAP training is provided in accordance with the detailed training rollout plans. The system will then undergo a system acceptance test and quality walkthrough. Once complete, and in agreement with the CUSTOMER, a live-traffic cutover will then commence. Once live traffic has moved to the system, the maintenance period begins.