Common use of Solution Description Clause in Contracts

Solution Description. 3.1 The Services will be delivered to the specifications detailed in the CMS SOW and applicable Service Description, unless otherwise agreed by the parties in writing during Project delivery. 3.2 Interactive will provide the Customer with the storage capacity as detailed in the CMS SOW. 3.3 All Services will be housed in the Interactive Facility(s) as detailed in the CMS SOW. 3.4 The Customer’s data will be hosted and maintained in the tiers of storage specified in the CMS SOW. 3.5 Interactive will implement the Data Protection Service detailed in the CMS SOW as follows: (a) Daily and weekly Backups will be performed locally at the Interactive Facility at 24-hour Recovery Points; (b) The Data Protection Service will retain the most recent copies of the Customer’s Backup data on Tier-3 storage for 34 days only; (c) Monthly and yearly Backups will be retained on Tier-4 Storage at a secure offsite facility; (d) Monthly Backups will be retained for 12 months; and (e) Yearly Backups will be retained for the lesser of 7 years or until termination of the CMS SOW.

Appears in 5 contracts

Samples: Private Cloud Service Terms, Private Cloud Service Terms, Private Cloud Service Terms

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Solution Description. 3.1 The Services will be delivered to the specifications detailed in the CMS SOW and applicable Service Description, unless otherwise agreed by the parties in writing during Project delivery. 3.2 Interactive will provide the Customer with the storage capacity as detailed in the CMS SOW. 3.3 All Services will be housed in the Interactive Facility(s) as detailed in the CMS SOW. 3.4 The Customer’s data will be hosted and maintained in as set out in the tiers Master Deliverables of storage specified in the CMS SOW. 3.5 Interactive will implement the Data Protection Service where detailed in the CMS SOW as follows: (a) Daily and weekly Backups will be performed locally at the Interactive Facility at 24-hour Recovery Points; (b) The Data Protection Service will retain the most recent copies of the Customer’s Backup data on Tier-3 storage or Value Backup Storage for 34 days only; (c) Monthly and yearly Backups will be retained on Tier-4 or Object Storage at a secure offsite facility; (d) Monthly Backups will be retained for 12 months; and (e) Yearly Backups will be retained for the lesser of 7 years or until termination of the CMS SOW. 3.6 Where the CMS SOW specifies that the Customer receives XXxxX the XXxxX Service Description will apply.

Appears in 1 contract

Samples: Private Cloud Service Terms

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