Special Conditions for Hardware Support Sample Clauses

Special Conditions for Hardware Support. (i) Calibration and/or Maintenance packages should be ordered prior to the end of the Warranty Period of the LMS Hardware. In the event that Calibration and/or the Maintenance are ordered after the expiration of the Warranty Period, SISW reserves the right to perform a system check and make a price-offer for repair before the Customer can purchase Calibration and/or Maintenance packages. (ii) Provided such support packages are made available for a particular LMS Hardware product as specified in the applicable fact sheet, SISW guarantees the availability of Hardware Support for at least 5 years after the officially announced last production date of the applicable LMS Hardware product. (iii) The Maintenance package does not cover Hardware which has been modified, altered or serviced by anyone other than SISW or its authorized representatives, nor cases where the Hardware has been damaged by misuse, abuse of any kind, misapplication or accident, or any other cases for which warranty has been excluded as specified under Section 4 of this LMS Amendment. (iv) Upgrades of modules are not included in any Hardware Support package and are always charged separately. A module is considered upgraded when after the (re)delivery of the relevant Hardware product to the Customer it carries a new product identification number that corresponds to a different entry on the SISW pricelist. Such upgrades are only performed upon an express order made by Customer. (v) Hardware Support is by default performed in one of SISW’s regional offices (decided at the discretion of SISW). Each party will bear the costs related to shipping the relevant Hardware to the other party’s relevant address for the performance of the Hardware Support. If an on-site visit is requested by Customer, Customer agrees to bear the travel expenses for lodging, travel time and transportation for such on-site visit.
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Related to Special Conditions for Hardware Support

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  • GENERAL CONDITIONS OF CONTRACT (National Treasury - General Conditions of Contract (revised July 2010))

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  • SERVICE REQUIREMENTS FOR REFERRED CLIENTS A. Agent agrees to respond to any communications from a Referred Client within two (2) hours after receipt if such communication is received between 9:00am to 5:00pm local time. For communications received outside of these hours, Agent agrees to respond by 10:00am the next day. B. Agent agrees to update XXXX.xxx with status updates within 48 hours after initial communication with a Referred Client and upon every significant status change until closing or abandoned. Updates shall be made by Agent via email to xxxxxxxxxxxx@xxxx.xxx. C. Vacations or extended absences shall be reported, with length of pause, to XXXX.xxx via email to D. Agent will not add Referred Client to any email list or calling list without the express permission of Referred Client. E. Agent agrees XXXX.xxx has the right to survey the Referred Client at any time. F. If Agent is contacted by a Referred Client that Agent is unwilling or unable to assist, Agent shall direct such Referred Client back to XXXX.xxx for assistance and notify XXXX.xxx at xxxxxxxxxxxx@xxxx.xxx. G. Agent agrees that XXXX.xxx has no obligation to provide Agent with any number of referrals and that prospective clients are free to select the agent they wish to work with for any particular real estate transaction.

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