Specifications for Monitoring System, Monitoring Services and Monitoring Center. 2.1 All monitoring activity from equipment at Participant's residence shall be reported to Contractor’s Monitoring Center through a toll-free telephone line. 2.2 Monitoring system software shall be password protected. 2.3 Monitoring system shall have flexible curfew scheduling capability to accommodate work/school schedules, counseling, medical, and other authorized appointments (e.g., monitoring of Participant's presence at locations other than designated place of confinement). 2.4 Monitoring system shall provide custom event printouts; e.g., curfew violations, tampers and loss of service. 2.5 Monitoring system shall have a battery back-up capability for central station computers and radio- signal reception devices during periods of power loss. 2.6 Monitoring center staff shall be accessible by County personnel twenty (24) hours a day, seven (7) days a week, three hundred sixty-five or three hundred sixty-six (365 or 366) days a year, through a toll-free telephone number; a live person shall answer the telephone. 2.7 A contingency plan for movement of data to a backup monitoring system within four (4) hours following a monitoring system malfunction due to power failure, natural disaster, human error. 2.8 Monitoring Center shall meet Federal, State and Local regulations. 2.9 Monitoring Center’s software shall limit employees from inappropriately altering any offense/violation data of Offenders, once the information has been input. 2.10 Monitoring Services shall include accurate, reliable and continuous electronic monitoring of participant's presence at designated place of confinement and all other locations when Offender is away from place of confinement; there must be immediate reporting to Monitoring Center when the Participant is absent or out of range. 2.11 Monitoring Services shall include continuous electronic monitoring services with a GPS system seven (7) days per week, twenty-four (24) hours per day, three hundred sixty-five or three hundred sixty-six (365 or 366) days per year, with reporting of the location(s) of Probationers entered into Contractor’s computer database and available to County within fifteen (15) minutes of receipt of the information by the Contractor. 2.12 Monitoring System shall include a computer and hardware system that is encrypted, web-based and accessible only by Contractor and authorized Probation personnel or their designated users, which will allow for enrollment, creation, and edit of Probationer identification data (e.g., Offender’s name/identification number, addresses, contact numbers, predetermined configured alerts, and multiple inclusion/exclusion zone locations). 2.13 Computer software and hardware and other equipment shall be capable of identifying the location, direction, latitude and longitude, and speed of movement of Probationers who are wearing the tracking device, at any given time of the day. 2.14 Contractor’s facility, equipment, data transmissions, and data storage shall be secure. At a minimum, the Contractor’s facility shall be alarmed and monitored by a local law enforcement agency or security company. Contractor’s facility shall be equipped with an operational fire protection system. The security and fire alarm lines shall be tamper-proof dedicated circuits and shall not be exposed to any person or thing that could alter or damage the lines. There shall be back-up secondary lines for redundancy. 2.15 Monitoring Center shall be located within the continental United States of America. 2.16 The web-based system software shall enable County personnel (authorized Probation personnel or designated users) to view selectable maps, including street maps, aerial image maps, and hybrid maps (aerial image with map data), in color for easy identification, with the following functions: 2.16.1 Track movement history of Probationers; ability to replay tracking history by time and date, with the ability to rewind and fast forward. 2.16.2 Re-size and re-set inclusion and exclusion zones. 2.16.3 Pan and Zoom in/out of the Probationer’s position. 2.16.4 Maps shall continually be updated to contain current information. 2.16.5 Provide authorized Probation personnel or designated users with access to view, print, download, and enter/modify Probationer monitoring data, on an as needed basis, due to individual Probationer case needs (e.g., addition of exclusion/inclusion zones). 2.16.6 Provide multiple shapes such as circles, rectangles and polygons that set accurate inclusion and exclusion zones. 2.17 Contractor’s monitoring system shall have sufficient security infrastructure to prevent unauthorized users from gaining access to Offender data. The system will have an appropriate security monitoring system at multiple levels (e.g., firewalls). The security system will provide information on attempted intrusions and other relevant or useful information that can be reported for further investigation and referral for an appropriate law enforcement response. 2.18 The Monitoring Center, as defined in section 1.26 herein, is utilized by Contractor to monitor Offenders who are placed on the SEC Program. 2.19 Monitoring system will provide, on a 24-hour basis, notification of selected alerts/events for case managers. 2.20 The monitoring system shall have the ability to query a database to see if any Probationers were at a location at a specific date and time. 2.21 The web-based system software will enable County personnel (authorized Probation personnel or designated users) to view selectable maps, including street maps, aerial image maps, and hybrid maps (aerial image with map data), in color for easy identification, with the following functions: 2.21.1 View the movement of multiple Offenders, at the same time, who are on the SEC Program. 2.21.2 Provide the ability to query the database by any field, to sort by any field, and to search on any field. 2.22 Computer software and hardware and other equipment shall be capable of identifying the GPS location of Probationers who are wearing the tracking device, at any given time of the day.
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Samples: Provision of Full Case Management Supervised Electronic Confinement/Home Detention Program, Provision of Full Case Management Supervised Electronic Confinement/Home Detention Program, Provision of Full Case Management Supervised Electronic Confinement/Home Detention Program
Specifications for Monitoring System, Monitoring Services and Monitoring Center. 2.1 All monitoring activity from equipment at Participant's residence shall be reported to Contractor’s Monitoring Center through a toll-free telephone line.
2.2 Monitoring system software shall be password protected.
2.3 Monitoring system shall have flexible curfew scheduling capability to accommodate work/school schedules, counseling, medical, and other authorized appointments (e.g., monitoring of Participant's presence at locations other than designated place of confinement).
2.4 Monitoring system shall provide custom event printouts; e.g., curfew violations, tampers and loss of service.
2.5 Monitoring system shall have a battery back-up capability for central station computers and radio- radio-signal reception devices during periods of power loss.
2.6 Monitoring center staff shall be accessible by County personnel twenty (24) hours a day, seven (7) days a week, three hundred sixty-five or three hundred sixty-six (365 or 366) days a year, through a toll-free telephone number; a live person shall answer the telephone.
2.7 A contingency plan for movement of data to a backup monitoring system within four (4) hours following a monitoring system malfunction due to power failure, natural disaster, human error.
2.8 Monitoring Center shall meet Federal, State and Local regulations.
2.9 Monitoring Center’s software shall limit employees from inappropriately altering any offense/violation data of Offenders, once the information has been input.
2.10 Monitoring Services shall include accurate, reliable and continuous electronic monitoring of participant's presence at designated place of confinement and all other locations when Offender is away from place of confinement; there must be immediate reporting to Monitoring Center when the Participant is absent or out of range.
2.11 Monitoring Services shall include continuous electronic monitoring services with a GPS system seven (7) days per week, twenty-four (24) hours per day, three hundred sixty-five or three hundred sixty-six (365 or 366) days per year, with reporting of the location(s) of Probationers entered into Contractor’s computer database and available to County within fifteen (15) minutes of receipt of the information by the Contractor.
2.12 Monitoring System shall include a computer and hardware system that is encrypted, web-based and accessible only by Contractor and authorized Probation personnel or their designated users, which will allow for enrollment, creation, and edit of Probationer identification data (e.g., Offender’s name/identification number, addresses, contact numbers, predetermined configured alerts, and multiple inclusion/exclusion zone locations).
2.13 Computer software and hardware and other equipment shall be capable of identifying the location, direction, latitude and longitude, and speed of movement of Probationers who are wearing the tracking device, at any given time of the day.
2.14 Contractor’s facility, equipment, data transmissions, and data storage shall be secure. At a minimum, the Contractor’s facility shall be alarmed and monitored by a local law enforcement agency or security company. Contractor’s facility shall be equipped with an operational fire protection system. The security and fire alarm lines shall be tamper-proof dedicated circuits and shall not be exposed to any person or thing that could alter or damage the lines. There shall be back-up secondary lines for redundancy.
2.15 Monitoring Center shall be located within the continental United States of America.
2.16 The web-based system software shall enable County personnel (authorized Probation personnel or designated users) to view selectable maps, including street maps, aerial image maps, and hybrid maps (aerial image with map data), in color for easy identification, with the following functions:
2.16.1 Track movement history of Probationers; ability to replay tracking history by time and date, with the ability to rewind and fast forward.
2.16.2 Re-size and re-set inclusion and exclusion zones.
2.16.3 Pan and Zoom in/out of the Probationer’s position.
2.16.4 Maps shall continually be updated to contain current information.
2.16.5 Provide authorized Probation personnel or designated users with access to view, print, download, and enter/modify Probationer monitoring data, on an as needed basis, due to individual Probationer case needs (e.g., addition of exclusion/inclusion zones).
2.16.6 Provide multiple shapes such as circles, rectangles and polygons that set accurate inclusion and exclusion zones.
2.17 Contractor’s monitoring system shall have sufficient security infrastructure to prevent unauthorized users from gaining access to Offender data. The system will have an appropriate security monitoring system at multiple levels (e.g., firewalls). The security system will provide information on attempted intrusions and other relevant or useful information that can be reported for further investigation and referral for an appropriate law enforcement response.
2.18 The Monitoring Center, as defined in section 1.26 herein, is utilized by Contractor to monitor Offenders who are placed on the SEC Program.
2.19 Monitoring system will provide, on a 24-hour basis, notification of selected alerts/events for case managers.
2.20 The monitoring system shall have the ability to query a database to see if any Probationers were at a location at a specific date and time.
2.21 The web-based system software will enable County personnel (authorized Probation personnel or designated users) to view selectable maps, including street maps, aerial image maps, and hybrid maps (aerial image with map data), in color for easy identification, with the following functions:
2.21.1 View the movement of multiple Offenders, at the same time, who are on the SEC Program.
2.21.2 Provide the ability to query the database by any field, to sort by any field, and to search on any field.
2.22 Computer software and hardware and other equipment shall be capable of identifying the GPS location of Probationers who are wearing the tracking device, at any given time of the day.
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