Statement of Work; Service Levels. As provided in Section 8.1 of the Agreement, each Statement of Work may include Critical Service Levels applicable to certain specified Services under the Statement of Work in addition to those specified in Schedule B (Service Levels). The general terms relating to such Critical Service Levels are included in Section 8 of the Agreement and Schedule B.
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Samples: Amended and Restated Master Services Agreement (Nielsen CO B.V.), Amended and Restated Master Services Agreement (Nielsen CO B.V.), Amended and Restated Master Services Agreement (Nielsen Holdings N.V.)
Statement of Work; Service Levels. As provided in Section 8.1 of the Agreement, each Statement of Work may include Service Levels and Critical Service Levels applicable to certain specified Services under the Statement of Work in addition to those specified in Schedule B (Service Levels)Work. The general terms relating to such Service Levels and Critical Service Levels are included in Section 8 of the Agreement and Schedule B.
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