Common use of Station Facility Management Information System Clause in Contracts

Station Facility Management Information System. 7.6.1 The Facility Manager shall develop and implement, within a period of 30 days from the SFMA Appointed Date, an electronic Station Facility Management Information System (“SFMIS”) on a suitable IT infrastructure platform, for the maintenance of logs and records towards maintenance works, inspections, complaints and rectificatory action. The SFMIS will capture and maintain all data towards maintenance, inspection, and complaints (including their frequency, nature and extent), together with all rectification action undertaken and all user feedback received pursuant to the rectification action (undertaken and /or not duly undertaken and/ or not undertaken). 7.6.2 The SFMIS should be capable of generating reports towards: (i) Details and status of scheduled maintenance and inspection, including as per the Maintenance Manual; (ii) Details of all complaints (including their frequency, nature and extent) received within each month (and/ or other reference period), together with all rectification action undertaken and all user feedback received thereto; (iii) The applicable monthly Payment Abatement Schedule (based on the requirements of the SFM Agreement), towards delay and/ or default in compliance with the service level standards as identified under the SFM Agreement. 7.6.3 The SFMIS shall be obtained from a IT service provider approved by Authority, and the Facility Manager shall be required to procure from such service provider all necessary operational and maintenance staff, and necessary hardware/ software for the purposes of the SFMIS.

Appears in 13 contracts

Samples: Station Facility Management Agreement, Station Facility Management Agreement, Station Facility Management Agreement

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Station Facility Management Information System. 7.6.1 The Facility Manager shall develop and implement, within a period of 30 days from the SFMA Appointed Date, an electronic Station Facility Management Information System (“SFMIS”) on a suitable IT infrastructure platform, for the maintenance of logs and records towards maintenance works, inspections, complaints and rectificatory action. The SFMIS will capture and maintain all data towards maintenance, inspection, and complaints (including their frequency, nature and extent), together with all rectification action undertaken and all user feedback received pursuant to the rectification action (undertaken and /or not duly undertaken and/ or not undertaken). 7.6.2 The SFMIS should be capable of generating reports towards: (i) Details and status of scheduled maintenance and inspection, including as per the Maintenance Manual; (ii) Details of all complaints (including their frequency, nature and extent) received within each month (and/ or other reference period), together with all rectification action undertaken and all user feedback received thereto; (iii) The applicable monthly Payment Abatement Schedule (based on the requirements of the SFM this Agreement), towards delay and/ or default in compliance with the service level standards as identified under the SFM this Agreement. 7.6.3 The SFMIS shall be obtained from a an IT service provider approved by AuthorityIRSDC, and the Facility Manager shall be required to procure from such service provider all necessary operational and maintenance staff, and necessary hardware/ software for the purposes of the SFMISSFMIS at the cost of the IRSDC.

Appears in 1 contract

Samples: Station Facility Management Agreement

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Station Facility Management Information System. 7.6.1 The Facility Manager shall develop and implement, within a period of 30 days from the SFMA Appointed Date, an electronic Station Facility Management Information System (“SFMIS”―SFMIS‖) on a suitable IT infrastructure platform, for the maintenance of logs and records towards maintenance works, inspections, complaints and rectificatory action. The SFMIS will capture and maintain all data towards maintenance, inspection, and complaints (including their frequency, nature and extent), together with all rectification action undertaken and all user feedback received pursuant to the rectification action (undertaken and /or not duly undertaken and/ or not undertaken). 7.6.2 The SFMIS should be capable of generating reports towards: (i) Details and status of scheduled maintenance and inspection, including as per the Maintenance Manual; (ii) Details of all complaints (including their frequency, nature and extent) received within each month (and/ or other reference period), together with all rectification action undertaken and all user feedback received thereto; (iii) The applicable monthly Payment Abatement Schedule (based on the requirements of the SFM Agreement), towards delay and/ or default in compliance with the service level standards as identified under the SFM Agreement. 7.6.3 The SFMIS shall be obtained from a IT service provider approved by Authority, and the Facility Manager shall be required to procure from such service provider all necessary operational and maintenance staff, and necessary hardware/ software for the purposes of the SFMIS.

Appears in 1 contract

Samples: Station Facility Management Agreement

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