Common use of Subscription Services Clause in Contracts

Subscription Services. A. Updates. During the Subscription Term, registered and trial users are entitled to Updates for use with the Software on each licensed Computer. B. Technical support. (a) During the Subscription Term, registered, validly licensed and trial users are entitled to email and/or web-based standard technical support during business hours but only in certain limited languages. Important: Toll or toll-free telephone support may be available for registered or validly licensed end users of certain products and in some countries only; for details, see xxx.xxxxxxxxxx.xxx/xxxxxxx/xxxxxxxx. (b) The terms of this Agreement, including but not limited to its provisions on limited liability, shall govern all technical support services provided to You in connection with Your subscription license, including the use or access to Trend Micro or other third party tools or solutions (the “Support Tools”). Such Support Tools and related services are provided to You royalty-free and “AS IS” without warranties of any kind. Trend Micro does not warrant that such Support Tools are secure or error free. You assume all risk arising out of use of these Support Tools. To the fullest extent permitted by applicable law, Trend Micro and its affiliates and suppliers disclaim and exclude all representations and warranties with respect to such Support Tools, either express, or implied by statute, common law or trade usage, including but not limited to warranties or conditions of title, non- infringement of third party rights, satisfactory quality, merchantability and fitness for a particular purpose.

Subscription Services. A. Updates. During the Subscription Term, registered and trial users are entitled to Updates for use with the Software on each licensed Computer. B. Technical support. (a) During the Subscription Term, registered, validly licensed and trial users are entitled to email and/or web-based standard technical support during business hours but only in certain limited languages. Important: Toll or toll-free telephone support may be available for registered or validly licensed end users of certain products and in some countries only; for details, see xxx.xxxxxxxxxx.xxx/xxxxxxx/xxxxxxxx. (b) The terms of this Agreement, including but not limited to its provisions on limited liability, shall govern all technical support services provided to You in connection with Your subscription license, including the use or access to Trend Micro or other third party tools or solutions (the “Support Tools”). Such Support Tools and related services are provided to You royalty-free and “AS IS” without warranties of any kind. Trend Micro does not warrant that such Support Tools are secure or error free. You assume all risk arising out of use of these Support Tools. To the fullest extent permitted by applicable law, Trend Micro and its affiliates and suppliers disclaim and exclude all representations and warranties with respect to such Support Tools, either express, or implied by statute, common law or trade usage, including but not limited to warranties or conditions of title, non- non-infringement of third party rights, satisfactory quality, merchantability and fitness for a particular purpose.