Supplier Order Gateway and Workflow Manager Availability System Availability. The Order Gateway and Workflow Manager shall be available and functioning in accordance with the OG SLA (as defined in Section 3.0 below) **** excluding 1) regularly scheduled downtimes to perform system upgrades, application administration, and any other planned events as agreed in advance in writing by the Parties and 2) Supplier written requests to AT&T for any unscheduled maintenance outage periods, if needed (“System Uptime”). System Availability is measured by ASP Solution component for each Channel and is calcualted as follows: ****
Appears in 2 contracts
Samples: Synchronoss Technologies Inc, Synchronoss Technologies Inc
Supplier Order Gateway and Workflow Manager Availability
System Availability. The Order Gateway and Workflow Manager shall be available and functioning in accordance with the OG SLA (as defined in Section 3.0 below) **** excluding 1) regularly scheduled downtimes to perform system upgrades, application administration, and any other planned events as agreed in advance in writing by the Parties and 2) Supplier written requests to AT&T for any unscheduled maintenance outage periods, if needed (“System Uptime”). System Availability is measured by ASP Solution component Element for each Channel and is calcualted as followscalculated as: ****
Appears in 1 contract
Samples: Proprietary and Confidential (Synchronoss Technologies Inc)
Supplier Order Gateway and Workflow Manager Availability
System Availability. The Order Gateway and Workflow Manager shall be available and functioning in accordance with the OG SLA (as defined in Section 3.0 below) **** excluding 1*) regularly scheduled downtimes to perform system upgrades, application administration, and any other planned events as agreed in advance in writing by the Parties and 2) Supplier written requests to AT&T for any unscheduled maintenance outage periods, if needed (“System Uptime”). System Availability is measured by ASP Solution component Element for each Channel and is calcualted as followscalculated as: ****
Appears in 1 contract
Samples: Proprietary and Confidential (Synchronoss Technologies Inc)