SUPPLY OF SUPPORT SERVICES. 14.1 In consideration of the payment by the Customer of the applicable service charge, either monthly, or Pay As You Go (PAYG) as set out in the Order and in accordance with condition [18]), the Supplier undertakes to provide the Support Services in accordance with these Terms. 14.2 The monthly Support Services will commence on the Commencement Date and shall continue, unless terminated by the customer by giving not less than 30 days’ notice to the Supplier. MASTER SERVICE AGREEMENT - Continued Full Terms and Conditions can be viewed on the 4Com website at xxx.0xxx.xx.xx/xxxxx-xxx-xxxxxxxxxx V5.3 14.3 For the avoidance of doubt, expiry or termination of the Support Service shall not affect the continued provision of the remainder of the Services. However, termination of the Contract in accordance with its terms, shall also operate to terminate the Support Services. 14.4 The Support Services, which are described in clauses (14 to 18) (inclusive) of these Terms, DO NOT include the support of any PSTN/Analogue element of the Service, which is provided by the Supplier via BT, the terms of which are set out in clause (10). 14.4.1 upon receipt of a request from a Customer (which shall be made by telephone, email or via the Supplier’s Website) the diagnosing by the Supplier of any fault reported in an item of Equipment; and 14.4.2 the Supplier using reasonable endeavours to carry out such repairs replacement of parts or adjustment as the Supplier shall deem necessary to remedy the said fault. 14.5 The Support Services, which are described in clauses [14 to 18] (inclusive) of these Terms, DO NOT include the support of any PSTN / Analogue element of the Service, which is provided via BT, the terms of which are set out in clause [10].
Appears in 1 contract
Samples: Master Service Agreement
SUPPLY OF SUPPORT SERVICES. 14.1 13.1 In consideration of the payment by the Customer of the applicable service charge, either monthly, or Pay As You Go (PAYG) as set out in the Order and in accordance with condition [1817]), the Supplier undertakes to provide the Support Services in accordance with these Terms.
14.2 13.2 The monthly Support Services will commence on the Commencement Date and shall continue, unless terminated by the customer by giving not less than 30 days’ notice to the Supplier. MASTER SERVICE AGREEMENT - Continued Full Terms and Conditions can be viewed on the 4Com website at xxx.0xxx.xx.xx/xxxxx-xxx-xxxxxxxxxx V5.3.
14.3 13.3 For the avoidance of doubt, expiry or termination of the Support Service shall not affect the continued provision of the remainder of the Services. However, termination of the Contract in accordance with its terms, shall also operate to terminate the Support Services.
14.4 13.4 The Support Services, which are described in clauses (14 13 to 1817) (inclusive) of these Terms, DO NOT include the support of any PSTN/Analogue element of the Service, which is provided by the Supplier via BT, the terms of which are set out in clause (109).
14.4.1 upon 13.4.1 Upon receipt of a request from a Customer (which shall be made by telephone, email or via the Supplier’s Website) the diagnosing by the Supplier of any fault reported in an item of Equipment; and
14.4.2 the 13.4.2 The Supplier using reasonable endeavours to carry out such repairs replacement of parts or adjustment as the Supplier shall deem necessary to remedy the said fault.
14.5 13.5 The Support Services, which are described in clauses [14 13 to 1817] (inclusive) of these Terms, DO NOT include the support of any PSTN / PSTN/Analogue element of the Service, which is provided via BT, the terms of which are set out in clause [109].. MASTER SERVICE AGREEMENT - Continued Full Terms and Conditions can be viewed on the 4Com website at xxx.0xxx.xx.xx/xxxxx-xxx-xxxxxxxxxx V5.9
Appears in 1 contract
Samples: Master Service Agreement
SUPPLY OF SUPPORT SERVICES. 14.1 In consideration of the payment by the Customer of the applicable service charge, either monthly, or Pay As You Go (PAYG) as set out in the Order and in accordance with condition [18]), the Supplier undertakes to provide the Support Services in accordance with these Terms.
14.2 The monthly Support Services will commence on the Commencement Date and shall continue, unless terminated by the customer by giving not less than 30 days’ notice to the Supplier. MASTER SERVICE AGREEMENT - Continued Full Terms and Conditions can be viewed on the 4Com website at xxx.0xxx.xx.xx/xxxxx-xxx-xxxxxxxxxx V5.3V5.2
14.3 For the avoidance of doubt, expiry or termination of the Support Service shall not affect the continued provision of the remainder of the Services. However, termination of the Contract in accordance with its terms, shall also operate to terminate the Support Services.
14.4 The Support Services, which are described in clauses (14 to 18) (inclusive) of these Terms, DO NOT include the support of any PSTN/Analogue element of the Service, which is provided by the Supplier via BT, the terms of which are set out in clause (10).
14.4.1 upon receipt of a request from a Customer (which shall be made by telephone, email or via the Supplier’s Website) the diagnosing by the Supplier of any fault reported in an item of Equipment; and
14.4.2 the Supplier using reasonable endeavours to carry out such repairs replacement of parts or adjustment as the Supplier shall deem necessary to remedy the said fault.
14.5 The Support Services, which are described in clauses [14 to 18] (inclusive) of these Terms, DO NOT include the support of any PSTN / Analogue element of the Service, which is provided via BT, the terms of which are set out in clause [10].
Appears in 1 contract
Samples: Master Service Agreement
SUPPLY OF SUPPORT SERVICES. 14.1 In consideration of the payment by the Customer of the applicable service charge, either monthly, or Pay As You Go (PAYG) as set out in the Order and in accordance with condition [18]), the Supplier undertakes to provide the Support Services in accordance with these Terms.
14.2 The monthly Support Services will commence on the Commencement Date and shall continue, unless terminated by the customer by giving not less than 30 days’ notice to the Supplier. MASTER SERVICE AGREEMENT - Continued Full Terms and Conditions can be viewed on the 4Com website at xxx.0xxx.xx.xx/xxxxx-xxx-xxxxxxxxxx V5.3V5.4
14.3 For the avoidance of doubt, expiry or termination of the Support Service shall not affect the continued provision of the remainder of the Services. However, termination of the Contract in accordance with its terms, shall also operate to terminate the Support Services.
14.4 The Support Services, which are described in clauses (14 to 18) (inclusive) of these Terms, DO NOT include the support of any PSTN/Analogue element of the Service, which is provided by the Supplier via BT, the terms of which are set out in clause (10).
14.4.1 upon receipt of a request from a Customer (which shall be made by telephone, email or via the Supplier’s Website) the diagnosing by the Supplier of any fault reported in an item of Equipment; and
14.4.2 the Supplier using reasonable endeavours to carry out such repairs replacement of parts or adjustment as the Supplier shall deem necessary to remedy the said fault.
14.5 The Support Services, which are described in clauses [14 to 18] (inclusive) of these Terms, DO NOT include the support of any PSTN / Analogue element of the Service, which is provided via BT, the terms of which are set out in clause [10].
Appears in 1 contract
Samples: Master Service Agreement
SUPPLY OF SUPPORT SERVICES. 14.1 In consideration of the payment by the Customer of the applicable service charge, either monthly, or Pay As You Go (PAYG) as set out in the Order and in accordance with condition [18]), the Supplier undertakes to provide the Support Services in accordance with these Terms.
14.2 The monthly Support Services will commence on the Commencement Date and shall continue, unless terminated by the customer by giving not less than 30 days’ notice to the Supplier. MASTER SERVICE AGREEMENT - Continued Full Terms and Conditions can be viewed on the 4Com website at xxx.0xxx.xx.xx/xxxxx-xxx-xxxxxxxxxx V5.3V5.0
14.3 For the avoidance of doubt, expiry or termination of the Support Service shall not affect the continued provision of the remainder of the Services. However, termination of the Contract in accordance with its terms, shall also operate to terminate the Support Services.
14.4 The Support Services, which are described in clauses (14 to 18) (inclusive) of these Terms, DO NOT include the support of any PSTN/Analogue element of the Service, which is provided by the Supplier via BT, the terms of which are set out in clause (10).
14.4.1 upon receipt of a request from a Customer (which shall be made by telephone, email or via the Supplier’s Website) the diagnosing by the Supplier of any fault reported in an item of Equipment; and
14.4.2 the Supplier using reasonable endeavours to carry out such repairs replacement of parts or adjustment as the Supplier shall deem necessary to remedy the said fault.
14.5 The Support Services, which are described in clauses [14 to 18] (inclusive) of these Terms, DO NOT include the support of any PSTN / Analogue element of the Service, which is provided via BT, the terms of which are set out in clause [10].
Appears in 1 contract
Samples: Master Service Agreement
SUPPLY OF SUPPORT SERVICES. 14.1 13.1 In consideration of the payment by the Customer of the applicable service charge, either monthly, or Pay As You Go (PAYG) as set out in the Order and in accordance with condition [1817]), the Supplier undertakes to provide the Support Services in accordance with these Terms.
14.2 13.2 The monthly Support Services will commence on the Commencement Date and shall continue, unless terminated by the customer by giving not less than 30 days’ notice to the Supplier. MASTER SERVICE AGREEMENT - Continued Full Terms and Conditions can be viewed on the 4Com website at xxx.0xxx.xx.xx/xxxxx-xxx-xxxxxxxxxx V5.3.
14.3 13.3 For the avoidance of doubt, expiry or termination of the Support Service shall not affect the continued provision of the remainder of the Services. However, termination of the Contract in accordance with its terms, shall also operate to terminate the Support Services.
14.4 13.4 The Support Services, which are described in clauses (14 13 to 1817) (inclusive) of these Terms, DO NOT include the support of any PSTN/Analogue element of the Service, which is provided by the Supplier via BT, the terms of which are set out in clause (109).
14.4.1 upon 13.4.1 Upon receipt of a request from a Customer (which shall be made by telephone, email or via the Supplier’s Website) the diagnosing by the Supplier of any fault reported in an item of Equipment; and
14.4.2 the 13.4.2 The Supplier using reasonable endeavours to carry out such repairs replacement of parts or adjustment as the Supplier shall deem necessary to remedy the said fault.
14.5 13.5 The Support Services, which are described in clauses [14 13 to 1817] (inclusive) of these Terms, DO NOT include the support of any PSTN / PSTN/Analogue element of the Service, which is provided via BT, the terms of which are set out in clause [109].. MASTER SERVICE AGREEMENT - Continued Full Terms and Conditions can be viewed on the 4Com website at xxx.0xxx.xx.xx/xxxxx-xxx-xxxxxxxxxx V5.10
Appears in 1 contract
Samples: Master Service Agreement