Support Contacts. Customer will ensure that its personnel who contact Cloudera are: (a) knowledgeable about the operation of the Cloudera Products and the hardware on which the Cloudera Products are installed; and (b) qualified and trained with respect to the Cloudera Products.
Appears in 4 contracts
Samples: Enterprise Subscription Agreement (Cloudera, Inc.), Enterprise Subscription Master Agreement, Carahsoft Rider to Cloudera End User License Agreement