Support Coordinators. Maintenance will consist of support services provided by Parasoft to one designated support coordinator of Yours (and one backup coordinator) per Your location, by telephone, email, and website. Support is available during normal business hours in the applicable location within the Territory, Monday through Friday, excluding nationally observed holidays.
Appears in 10 contracts
Samples: End User License Agreement, End User License Agreement, End User License Agreement
Support Coordinators. Maintenance will shall consist of support services provided by Parasoft Xxxxxx to one designated support coordinator of Yours Customer (and one backup coordinator) per Your Customer location, by telephone, emailfacsimile, email and websiteWorld Wide Web site. Support is available during normal business hours in the applicable location within the Territory, Monday through Friday, excluding nationally observed holidays. Emergency support is available outside of these hours via pager service accessible through the main support telephone number.
Appears in 3 contracts
Samples: Master License and Support Agreement, Master License and Support Agreement, Master License and Support Agreement
Support Coordinators. Maintenance will shall consist of support services provided by Parasoft Xxxxxx to one designated support coordinator of Yours You (and one backup coordinator) per Your location, by telephone, emailfacsimile, email and websiteWorld Wide Web site. Support is available during normal business hours in the applicable location within the Territory, Monday through Friday, excluding nationally observed holidays. Emergency support is available outside of these hours via pager service accessible through the main support telephone number.
Appears in 1 contract
Samples: End User License Agreement
Support Coordinators. Maintenance will consist of support services provided by Parasoft to one (1) designated support coordinator of Yours (and one backup coordinator) per Your location, by telephone, emailfacsimile, email and websiteWorld Wide Web site. Support is available during normal business hours in the applicable location within the Territory, Monday through Friday, excluding nationally observed holidays. Emergency support is available outside of these hours via pager service accessible through the main support telephone number.
Appears in 1 contract
Samples: End User License Agreement
