Support Representative. The Customer contact has the technical knowledge regarding the Application and any other software or hardware systems involved, and in the facts and circumstances surrounding the Defect;
Appears in 4 contracts
Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement
Support Representative. The Customer contact has the technical knowledge regarding the Application Covered Solutions and any other software or hardware systems involved, and in the facts and circumstances surrounding the Defect;
Appears in 1 contract
Samples: Master Relationship Agreement