Support Services and Additional Services. 7.1 Subject to payment of the Annual Fee the Supplier will provide the Support Services and use commercially reasonable endeavors to achieve the Support Levels throughout the Term, but shall not be liable to the Customer for any failure to achieve any Support Level. The Supplier will also provide such other Additional Services as may be requested by the Customer and agreed by Supplier from time to time, at an Additional Charge.
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Samples: Solution and Services Agreement, FBT Organiser, wolterskluwer.com.au