Support Services Defined. Support Services shall consist of assistance to Customer with respect to: a. Guidance regarding proper use of the Application; b. Application Defect verification, reporting, tracking and resolution; and c. Application licensing assistance.
Appears in 5 contracts
Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement
Support Services Defined. Support Services shall consist of assistance to Customer with respect to:
a. Guidance regarding proper use of the Application;Upland Content; and
b. Application Defect verification, reporting, tracking and resolution; and
c. Application Upland Content licensing assistance.
Appears in 2 contracts
Samples: Master Services Agreement, Master Services Agreement