Common use of Target Measurement Measured by 1 Communication Clause in Contracts

Target Measurement Measured by 1 Communication. To provide a full service during the agreed project. This includes agreed working hours and any Out of hours agreed in advance The Supplier is to answer calls and queries within a timely manner. To ensure queries are auctioned or a resolution provided within an hour of the initial call. 95% To be reviewed within Supplier Relationship Management Meeting. 2

Target Measurement Measured by 1 Communication. To provide a full service during the agreed project. This includes agreed working hours and any Out of hours agreed in advance The Supplier is to answer calls and queries within a timely manner. To ensure queries are auctioned actioned or a resolution provided within an hour of the initial call. 95% To be reviewed within Supplier Relationship Management Meeting. 2