Common use of Technical Responsibilities Clause in Contracts

Technical Responsibilities. Understands and is knowledgeable about problems that may arise during service usage. • Understands and is knowledgeable with respect to functionality of supported handset models. • Understands and is knowledgeable with email notification systems, the Internet and the World Wide Web. • Understands and is knowledgeable with its network operations and is capable of discerning whether an incident is internal to its internal operations before identifying the incident as a trouble ticket for Infospace. EXHIBIT G – SERVICE LEVEL AGREEMENT

Technical Responsibilities. Understands and is knowledgeable about problems that may arise during service usage. • Understands and is knowledgeable with respect to functionality of supported handset models. • Understands and is knowledgeable with email notification systems, the Internet and the World Wide Web. • Understands and is knowledgeable with its network operations and is capable of discerning whether an incident is internal to its internal operations before identifying the incident as a trouble ticket for Infospace. EXHIBIT G – SERVICE LEVEL AGREEMENTMotricity.