Common use of Termination or Disconnection Clause in Contracts

Termination or Disconnection. notice If we still do not receive your payment within the time specified in the reminder notice, we will send you a disconnection notice by email or in writing indicating our intention to disconnect you in accordance with the law. If your request for a payment plan has been received before the disconnection notice, QEnergy will tell you the result before giving you the disconnection notice. The notice sets out both of our rights and obligations. We will not disconnect before the date specified. We will try to talk with you by telephone to assist you to resolve the issue, for example by helping you access Government relief if you are eligible to do so or offering you a payment plan.

Termination or Disconnection. notice If we still do not receive your payment within the time specified in the reminder notice, we will send you a disconnection notice by email or in writing indicating our intention to disconnect you in accordance with the law. If your request for a payment plan has been received before the disconnection notice, QEnergy will tell you the result before giving you the disconnection notice. The notice sets out both of our rights and obligations. We QEnergy will not disconnect before the date specifiedspecified in the notice. We will try to talk with you by telephone to assist you to resolve the issue, for example by helping you access Government relief if you are eligible to do so or offering you a payment plan.