Common use of Testing/Trouble Reporting Clause in Contracts

Testing/Trouble Reporting. 1.13.4.1 <customer_short_name> will be responsible for testing and isolating troubles on Network Elements. <customer_short_name> must test and isolate trouble to the BellSouth network before reporting the trouble to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, <customer_short_name> will be required to provide the results of the <customer_short_name> test which indicate a problem on the BellSouth network. 1.13.4.2 Once <customer_short_name> has isolated a trouble to the BellSouth network, and has issued a trouble report to BellSouth, BellSouth will take the actions necessary to repair the Network Element when trouble is found. BellSouth will repair its network facilities to its wholesale customers in the same time frames that BellSouth repairs similar services to its retail End Users. 1.13.4.3 If <customer_short_name> reports a trouble on a BellSouth Network Element and no trouble is found in BellSouth’s network, BellSouth will charge <customer_short_name> a Maintenance of Service Charge for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Network Element’s working status. BellSouth will assess the applicable Maintenance of Service rates from BellSouth’s FCC No.1 Tariff, Section 13.3.1. 1.13.4.4 In the event BellSouth must dispatch to the End User’s location more than once due to incorrect or incomplete information provided by <customer_short_name> (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will xxxx <customer_short_name> for each additional dispatch required to repair the Network Element due to the incorrect/incomplete information provided. BellSouth will assess the applicable Maintenance of Service rates from BellSouth’s FCC No.1 Tariff, Section 13.3.1.

Testing/Trouble Reporting. 1.13.4.1 <customer_short_name> Sprint will be responsible for testing and isolating troubles on Network Elements. <customer_short_name> Sprint must test and isolate trouble to the BellSouth network before reporting the trouble to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, <customer_short_name> Sprint will be required to provide the results of the <customer_short_name> Sprint test which indicate a problem on the BellSouth network. 1.13.4.2 Once <customer_short_name> Sprint has isolated a trouble to the BellSouth network, and has issued a trouble report to BellSouth, BellSouth will take the actions necessary to repair the Network Element when trouble is found. BellSouth will repair its network facilities to its wholesale customers in the same time frames that BellSouth repairs similar services to its retail End Users. 1.13.4.3 If <customer_short_name> Sprint reports a trouble on a BellSouth Network Element and no trouble is found in BellSouth’s network, BellSouth will charge <customer_short_name> Sprint a Maintenance of Service Charge for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Network Element’s working status. BellSouth will assess the applicable Maintenance of Service rates from BellSouth’s FCC No.1 Tariff, Section 13.3.1. The Parties disagree on the appropriate basis (i.e., TELRIC or Access Tariff) for rates in this Section 1.13.4.3 and reserve the right to pursue resolution of this issue through the appropriate forum. 1.13.4.4 In the event BellSouth must dispatch to the End User’s location more than once due to incorrect or incomplete information provided by <customer_short_name> Sprint (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will xxxx <customer_short_name> Sprint for each additional dispatch required to repair the Network Element due to the incorrect/incomplete information provided. BellSouth will assess the applicable Maintenance of Service rates from BellSouth’s FCC No.1 Tariff, Section 13.3.1. The Parties disagree on the appropriate basis (i.e., TELRIC or Access Tariff) for rates in this Section 1.13.4.4 and reserve the right to pursue resolution of this issue through the appropriate forum.

Testing/Trouble Reporting. 1.13.4.1 <<customer_short_name>> will be responsible for testing and isolating troubles on Network Elements. <<customer_short_name>> must test and isolate trouble to the BellSouth network before reporting the trouble to the UNE Network Elements Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, <customer_short_name> will be required to provide the results of the <customer_short_name> test which indicate a problem on the BellSouth network.report,‌ 1.13.4.2 Once <<customer_short_name>> has isolated a trouble to the BellSouth network, and has issued a trouble report to BellSouth, BellSouth will take the actions necessary to repair the Network Element when trouble is found. BellSouth will repair its network facilities to its wholesale customers in the same time frames that BellSouth repairs similar services to its retail End Userscustomers. 1.13.4.3 If <<customer_short_name>> reports a trouble on a BellSouth Network Element and no trouble is found in BellSouth’s network, BellSouth will charge <<customer_short_name>> a Maintenance of Service Charge for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Network Element’s working status. BellSouth will assess the Version: 4Q06 Standard ICA 11/30/06 applicable Maintenance of Service rates from BellSouth’s FCC No.1 Tariff, Section 13.3.1. 1.13.4.4 In the event BellSouth must dispatch to the End Usercustomer’s location more than once due to incorrect or incomplete information provided by <<customer_short_name>> (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will xxxx bill <<customer_short_name>> for each additional dispatch required to repair the Network Element due to the incorrect/incomplete information provided. BellSouth will assess the applicable Maintenance of Service rates from BellSouth’s FCC No.1 Tariff, Section 13.3.1.