Common use of Tests, Complaints, Measures Clause in Contracts

Tests, Complaints, Measures. The supplier shall subject his deliveries and services to an inspection (incoming goods, production, process and final inspection) and remedy any defects found in the process. Should reworking measures be necessary, these must be reported to GGB immediately. This must be documented accordingly and submitted on request. For drawing parts, GGB reserves the right to request quality planning if GGB quality management deems it necessary. The supplier shall carry out a suitable inspection planning (technical and scheduling) and document and archive the results. Tests performed shall be documented with date by the inspector at a suitable place. GGB must be allowed to participate on request. The supplier shall use suitable testing and measuring equipment and systematically check compliance with the permissible tolerances of the testing and measuring equipment (calibration). If special quality requirements exist on the part of GGB's customers which are relevant to the supplier's ordered service, these will be stated prior to the order and must be considered by the supplier (e.g. material certificates etc.). The functional characteristics of the part are determined in collaboration with GGB. The supplier equips itself with test equipment for agreed characteristics. The test equipment must be agreed between the supplier and GGB. Test fixtures for specially agreed characteristics must be documented with proof of test equipment capability. The supplier must prove process capability for these characteristics over the entire production period by means of suitable processes (e.g. statistical process control or manual control card technology). If the required process capability is not achieved, the quality must be assured by suitable test methods (100% testing); the production process must be optimized accordingly in order to achieve the required capability. (Required preliminary capability Ppk > 1.67 and for capabilities in the series Cpk > 1.33). Due to the level of quality sought by the parties and the production at the supplier's premises, GGB limits the incoming goods inspection for the respective product to determining the compliance with the quantity and identity of the ordered products and to the absence of externally visible transport and packaging damage. GGB will notify the supplier of any complaints detected during this inspection within ten (10) working days. In this respect, the supplier waives the objection of late notification of defects. As far as possible, the supplier shall be returned to the supplier for analysis of rejected / failed products. Further inspection obligations of GGB according to §§377 of the German Commercial Code do not exist. In the event of production stoppages at GGB or customer sites as a result of defective deliveries, the supplier must provide immediate remedy (replacement deliveries, special production, sorting or reworking).

Tests, Complaints, Measures. The supplier shall subject his deliveries and services to an inspection (incoming goods, production, process and final final inspection) and remedy any defects found in the process. Should reworking measures be necessary, these must be reported to GGB immediately. This must be documented accordingly and submitted on request. For drawing parts, GGB reserves the right to request quality planning if GGB quality management deems it necessary. The supplier shall carry out a suitable inspection planning (technical and scheduling) and document and archive the results. Tests performed shall be documented with date by the inspector at a suitable place. GGB must be allowed to participate on request. The supplier shall use suitable testing and measuring equipment and systematically check compliance with the permissible tolerances of the testing and measuring equipment (calibration). If special quality requirements exist on the part of GGB's customers which are relevant to the supplier's ordered service, these will be stated prior to the order and must be considered by the supplier (e.g. material certificates certificates etc.). The functional characteristics of the part are determined in collaboration with GGB. The supplier equips itself with test equipment for agreed characteristics. The test equipment must be agreed between the supplier and GGB. Test fixtures fixtures for specially agreed characteristics must be documented with proof of test equipment capability. The supplier must prove process capability for these characteristics over the entire production period by means of suitable processes (e.g. statistical process control or manual control card technology). If the required process capability is not achieved, the quality must be assured by suitable test methods (100% testing); the production process must be optimized accordingly in order to achieve the required capability. (Required preliminary capability Ppk > 1.67 and for capabilities in the series Cpk > 1.33). Due to the level of quality sought by the parties and the production at the supplier's premises, GGB limits the incoming goods inspection for the respective product to determining the compliance with the quantity and identity of the ordered products and to the absence of externally visible transport and packaging damage. GGB will notify the supplier of any complaints detected during this inspection within ten (10) working days. In this respect, the supplier waives the objection of late notification notification of defects. As far as possible, the supplier shall be returned to the supplier for analysis of rejected / failed products. Further inspection obligations of GGB according to §§377 of the German Commercial Code do not exist. In the event of production stoppages at GGB or customer sites as a result of defective deliveries, the supplier must provide immediate remedy (replacement deliveries, special production, sorting or reworking).