THE BUSINESS VOICE SERVICE. What is the Business Voice Service? 6.1 The Business Voice Service is an enhanced voice communication service whereby the voice communication is converted into a digital signal (known as Internet Protocol or IP) and carried, in part, over a high-speed (broadband) Internet network as described in this clause 6 (the B u s i ne s s V o i c e Service). This service is also referred to as “voice over IP”. It is a secondary and separate service that is distinct from a standard telephone service. 6.2 The Business Voice Service provides you with access to a local and long distance telephone service with the ability to make and receive (a) National (STD), fixed to mobile, and international calls; (b) Local Calls; (c) Calls to directory assistance services (for example, calls to 1223 and 1225; and (d) Calls to On-Net Numbers; and (e) Calls to Emergency Services (000); and (f) Calls to toll free call numbers (for example, 1300, 1800 and 13); and (g) Domestic satellite services; and a range of other telephone services and products described in the Pricing Schedule, including, where available Business Voice telephone number/s, and provision of directory assistance and operator services. 6.3 Calls made using the Business Voice Service can terminate to: (a) the numbers referred to in clause 2.2; and (b) numbers in the same Local Call charging zone as the calling number; and (c) On-Net Numbers.
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Samples: Customer Relationship Agreement, Customer Relationship Agreement, Customer Relationship Agreement