Common use of THE CUSTOMER’S RESPONSIBILITIES Clause in Contracts

THE CUSTOMER’S RESPONSIBILITIES. 2.1 The Customer agrees: 2.1.1 To ensure the safe use and custody of all equipment provided by Global 4. To ensure that any equipment used by the Customer in conjunction with the Service conforms to the relevant standards and approvals (e.g. European Consumer Equipment Standards ‘CE’ mark). 2.1.2 To ensure that Global 4 has such rights of access, and such facilities as Global 4 reasonably requires, to perform its obligations under this Agreement. You also agree, where relevant, to get permission needed from someone else if we have to cross their land or position our equipment in their premises to deliver your Service. 2.1.3 To comply with Global 4’s reasonable instructions to modify its equipment in order to receive the Service. 2.1.4 To return all equipment owned by Global 4 upon termination of the Agreement at your own expense. The equipment we provide is loaned to you for the length of the agreement and remains the property of Global 4. Any equipment not returned within 14 days will be chargeable and invoiced to you as follows: a) £39 charge for a TG588 model router. b) £59 charge for a DWA0120 model router. Proof of postage will be required for any router returned at the request of Global 4. 2.1.5 Any router supplied with our Service must be connected to the master socket in the premises or Global4 cannot accept any responsibility for associated deterioration in Service which may result (e.g. poor or inferior wiring in the customer’s premises). 2.1.6 To accept that if we provide you with a telephone number that you do not own that phone number and will not transfer it to anyone else or try to do so. 2.1.7 To accept that if you have internet access provided by us that your use of the internet is at your own risk. You are responsible for ensuring that any equipment used to access the service is protected against viruses and agree that Global 4 is not responsible for any equipment you have connected to the service that has not been provided by Global 4 (this includes any device you chose to connected to the service whether that connection is made via Ethernet cable or wirelessly). 2.1.8 To accept that it is the responsibility of the Customer for proper use of any user ID's, personal identification numbers (PINs) and passwords needed for the Service. The Customer must take all necessary steps to make sure that these records are kept confidential and secure and not available to unauthorised people. 2.1.9 To accept that where the Customer exceeds the Broadband usage limits associated with the Service, as specified on Global 4's website, that Global 4 will charge the Customer for extra usage. 2.1.10 To accept that once the initial contract term has been fulfilled, the contract will move onto a monthly rolling contract until the customer gives notice as set out in section 8 of the terms and conditions. 2.1.11 Where a tariff/Bundle includes “Unlimited” calls, only calls made to standard UK mobile or landlines numbers from a UK landline are included in the “unlimited allowance”. Calls to other destinations such as premium rate or international numbers are excluded from the allowance. The “Unlimited” call allowance is subject to a fair use policy of 10,000 minutes per monthly bill cycle. Calls exceeding 10,000 minutes will be charged at standard call rates. 2.2 The Customer agrees not to: 2.2.1 Use the Service for any illegal or improper purpose, nor allow another to do so. 2.2.2 Assign or transfer the Agreement, or any part of it, without the prior written consent of Global 4. 2.2.3 Use the services and equipment provided to you under these terms for business purposes. 2.2.4 Advertise the number provided in or on a BT phone box. If this happens, we may suspend or end your agreement for the service. We will write to you before we take this action.

THE CUSTOMER’S RESPONSIBILITIES. 2.1 The Customer agrees: 2.1.1 To ensure the safe use and custody of all equipment provided by Global 4. To ensure that any equipment used by the Customer in conjunction with the Service conforms to the relevant standards and approvals (e.g. European Consumer Equipment Standards ‘CE’ mark). 2.1.2 To ensure that Global 4 has such rights of access, and such facilities as Global 4 reasonably requires, to perform its obligations under this Agreement. You also agree, where relevant, to get permission needed from someone else if we have to cross their land or position our equipment in their premises to deliver your Service. 2.1.3 To comply with Global 4’s reasonable instructions to modify its equipment in order to receive the Service. 2.1.4 To return all equipment owned by Global 4 upon termination of the Agreement at your own expense. The equipment we provide is loaned to you for the length of the agreement and remains the property of Global 4. Any equipment not returned within 14 days days, a £50 charge will be chargeable and invoiced to you as follows: a) £39 charge for a TG588 model router. b) £59 charge for a DWA0120 model routerapplicable. Proof of postage will be required for any router returned at the request of Global 4. 2.1.5 Any router supplied with our Service must be connected to the master socket in the premises or Global4 cannot accept any responsibility for associated deterioration in Service which may result (e.g. poor or inferior wiring in the customer’s premises). 2.1.6 To accept that if we provide you with a telephone number that you do not own that phone number and will not transfer it to anyone else or try to do so. 2.1.7 To accept that if you have internet access provided by us that your use of the internet is at your own risk. You are responsible for ensuring that any equipment used to access the service is protected against viruses and agree that Global 4 is not responsible for any equipment you have connected to the service that has not been provided by Global 4 (this includes any device you chose to connected to the service whether that connection is made via Ethernet cable or wirelessly). 2.1.8 To accept that it is the responsibility of the Customer for proper use of any user ID's, personal identification numbers (PINs) and passwords needed for the Service. The Customer must take all necessary steps to make sure that these records are kept confidential and secure and not available to unauthorised people. 2.1.9 To accept that where the Customer exceeds the Broadband usage limits associated with the Service, as specified on Global 4's website, that Global 4 will charge the Customer for extra usage. 2.1.10 To accept that once the initial contract term has been fulfilled, the contract will move onto a monthly rolling contract until the customer gives notice as set out in section 8 of the terms and conditions. 2.1.11 Where a tariff/Bundle includes “Unlimited” calls, only calls made to standard UK mobile or landlines numbers from a UK landline are included in the “unlimited allowance”. Calls to other destinations such as premium rate or international numbers are excluded from the allowance. The “Unlimited” call allowance is subject to a fair use policy of 10,000 minutes per monthly bill cycle. Calls exceeding 10,000 minutes will be charged at standard call rates. 2.2 The Customer agrees not to: 2.2.1 Use the Service for any illegal or improper purpose, nor allow another to do so. 2.2.2 Assign or transfer the Agreement, or any part of it, without the prior written consent of Global 4. 2.2.3 Use the services and equipment provided to you under these terms for business purposes. 2.2.4 Advertise the number provided in or on a BT phone box. If this happens, we may suspend or end your agreement for the service. We will write to you before we take this action.

THE CUSTOMER’S RESPONSIBILITIES. 2.1 The Customer agrees: 2.1.1 To ensure the safe use and custody of all equipment provided by Global 4Home Telecom. To ensure that any equipment used by the Customer in conjunction with the Service conforms to the relevant standards and approvals (e.g. European Consumer Equipment Standards ‘CE’ mark). 2.1.2 To ensure that Global 4 Home Telecom has such rights of access, and such facilities as Global 4 Home Telecom reasonably requires, to perform its obligations under this Agreement. You also agree, where relevant, to get permission needed from someone else any interested third party if we have to must cross their land or position our equipment in on their premises to deliver your Service. 2.1.3 To comply with Global 4’s Home Telecom's reasonable instructions to modify its equipment in order to receive the Service. 2.1.4 To return all equipment owned by Global 4 upon termination of the Agreement at your own expense. The Any equipment we provide is loaned to you for the length of the agreement and remains the property of Global 4Home Telecom. This includes but is not limited to, the router we provide at the outset of our agreement and any device we may lend during the course of customer support. Any equipment property not returned within 14 days of Home Telecom requesting it to be returned will be chargeable chargeable. Charges can be found on Home Telecom’s website under Tariffs and invoiced to you as follows: a) £39 charge for a TG588 model router. b) £59 charge for a DWA0120 model router. Proof of postage will be required for any router returned at the request of Global 4Charges. 2.1.5 Any router supplied with our Service must be connected to the master socket in the premises or Global4 Home Telecom cannot accept any responsibility for associated deterioration in Service which may result (e.g. poor or inferior wiring in on the customer’s premises). 2.1.6 To accept that if we provide you with a telephone number that you do not own that phone number and will not transfer it to anyone else or try to do so. 2.1.7 To accept that if you have internet access provided by us that your use of the internet is at your own risk. You are responsible for ensuring that any equipment used to access the service is protected against viruses and agree that Global 4 Home Telecom is not responsible for any equipment you have connected to the service that has not been provided by Global 4 Home Telecom (this includes any device you chose to connected connect to the service whether that connection is made via Ethernet cable or wirelessly). 2.1.8 To accept that it is the responsibility of the Customer for proper use of any user ID's’s, personal identification numbers (PINs) and passwords needed for the Service. The Customer must take all necessary steps to make sure that these records are kept confidential and confidential, secure and not available to unauthorised people. 2.1.9 To accept that where the Customer exceeds the Broadband usage limits associated with the Service, as specified on Global 4's website, that Global 4 will charge the Customer for extra usage. 2.1.10 To accept that once the initial contract term has been fulfilled, the contract will move onto a monthly rolling contract until the customer gives notice as set out in section 8 of the terms Terms and conditionsConditions. 2.1.11 2.1.10 Where a tariff/Bundle bundle includes “Unlimited” calls, only calls made to standard UK mobile or landlines numbers from a UK landline are included in the “unlimited unlimited” allowance”. Calls to other destinations such as premium rate or international numbers are excluded from the allowance. The “Unlimited” call allowance is subject to a fair use policy of 10,000 minutes per monthly bill cycle. Calls exceeding 10,000 minutes will be charged at standard call rates. 2.2 The Customer agrees not to: 2.2.1 Use the Service for any illegal or improper purpose, nor allow another to do so. 2.2.2 Assign or transfer the Agreement, or any part of it, without the prior written consent of Global 4Home Telecom. 2.2.3 Use the services and equipment provided to you under these terms for business purposes. 2.2.4 Advertise the number provided in or on a BT phone box. If this happens, we may suspend or end your agreement for the service. We will write to you before we take this action.

THE CUSTOMER’S RESPONSIBILITIES. 2.1 The Customer agrees: 2.1.1 To ensure the safe use and custody of all equipment provided by Global 4. To ensure that any equipment used by the Customer in conjunction with the Service conforms to the relevant standards and approvals (e.g. European Consumer Equipment Standards ‘CE’ mark). 2.1.2 To ensure that Global 4 has such rights of access, and such facilities as Global 4 reasonably requires, to perform its obligations under this Agreement. You also agree, where relevant, to get permission needed from someone else if we have to cross their land or position our equipment in their premises to deliver your Service. 2.1.3 To comply with Global 4’s reasonable instructions to modify its equipment in order to receive the Service. 2.1.4 To return all equipment owned by Global 4 upon termination of the Agreement at your own expense. The equipment we provide is loaned to you for the length of the agreement and remains the property of Global 4. Any equipment not returned within 14 days days, a £50 charge will be chargeable and invoiced to you as follows: a) £39 charge for a TG588 model router. b) £59 charge for a DWA0120 model routerapplicable. Proof of postage will be required for any router returned at the request of Global 4. 2.1.5 Any router supplied with our Service must be connected to the master socket in the premises or Global4 cannot accept any responsibility for associated deterioration in Service which may result (e.g. poor or inferior wiring in the customer’s premises). 2.1.6 To accept that if we provide you with a telephone number that you do not own that phone number and will not transfer it to anyone else or try to do so. 2.1.7 To accept that if you have internet access provided by us that your use of the internet is at your own risk. You are responsible for ensuring that any equipment used to access the service is protected against viruses and agree that Global 4 is not responsible for any equipment you have connected to the service that has not been provided by Global 4 (this includes any device you chose to connected to the service whether that connection is made via Ethernet cable or wirelessly). 2.1.8 To accept that it is the responsibility of the Customer for proper use of any user ID's, personal identification numbers (PINs) and passwords needed for the Service. The Customer must take all necessary steps to make sure that these records are kept confidential and secure and not available to unauthorised people. 2.1.9 To accept that where the Customer exceeds the Broadband usage limits associated with the Service, as specified on Global 4's website, that Global 4 will charge the Customer for extra usage. 2.1.10 To accept that once the initial contract term has been fulfilled, the contract will move onto a monthly rolling contract until the customer gives notice as set out in section 8 of the terms and conditions. 2.1.11 Where a tariff/Bundle includes “Unlimited” calls, only calls made to standard UK mobile or landlines numbers from a UK landline are included in the “unlimited allowance”. Calls to other destinations such as premium rate or international numbers are excluded from the allowance. The “Unlimited” call allowance is subject to a fair use policy of 10,000 minutes per monthly bill cycle. Calls exceeding 10,000 minutes will be charged at standard call rates. 2.2 The Customer agrees not to: 2.2.1 Use the Service for any illegal or improper purpose, nor allow another to do so. 2.2.2 Assign or transfer the Agreement, or any part of it, without the prior written consent of Global 4. 2.2.3 Use the services and equipment provided to you under these terms for business purposes. 2.2.4 Advertise the number provided in or on a BT phone box. If this happens, we may suspend or end your agreement for the service. We will write to you before we take this action.