Customer’s General Responsibilities. Customer and its Users are solely responsible for obtaining and maintaining their Internet access to the Subscription Services. Customer is solely responsible for the accuracy, quality and integrity of the Customer Data that Customer or its Users input into the Five Quarters Platform. Customer must comply, and will ensure that its Administrative Users comply, with the Acceptable Use Policy referenced in Section 12 below. Customer is responsible for acts and omissions of its Administrative Users relating to this Agreement as though they were Customer’s own.
Customer’s General Responsibilities. (i) Customer is responsible for complying with all licensing, classification, valuation, marking and other Customs’ requirements, laws, regulations, and rulings enforced by any country having jurisdiction over a shipment, the laws and regulations of any applicable governmental agency, including but not limited to the U.S. Food and Drug Administration, and all other requirements, laws and regulations of any applicable country or governmental agency.
Customer’s General Responsibilities. The Customer must:
9.2.1 operate the Software, maintain data and the Database in accordance with the Documentation;
9.2.2 keep any usernames and passwords used to access the Software secure;
9.2.3 comply with all network specifications reasonably specified by StarTraq from time to time in relation to accessing the Software;
9.2.4 not alter or modify the whole or any part of the Software and Documentation in any way whatsoever, nor permit the whole or any part of the Software to be combined with, or become incorporated in, any other programs;
9.2.5 provide adequate notice of intention to change hardware or operating system or data-feeds;
9.2.6 provide StarTraq with reasonable direct and remote access to the Customer’s hardware and software, and provide such reasonable assistance as StarTraq may request, including, but not limited to, providing sample output and other diagnostic information;
9.2.7 Notify StarTraq promptly of any problems in the operability of the Software using the Problem Resolution Procedures in Clause 7.6;
9.2.8 Notify StarTraq promptly of any failure to meet the levels of service promised by StarTraq in this SLA;
9.2.9 Provision of and maintenance of LAN & WAN connections and infrastructure. The minimum number of UTP CAT5 LAN points needed for the StarTraq Software is 10 (ten); and
9.2.10 Assist in gaining the cooperation of any camera supplier for which StarTraq may need to design a new camera interface.
Customer’s General Responsibilities. 3.1. Customer is responsible for making the necessary arrangements to allow SAP to perform the Services.
3.2. Customer shall provide and make available all Customer personnel that SAP reasonably requires in connection with performance of the Services and as may be further addressed in an applicable SOW.
3.3. If the Services are performed at Customer’s site, Customer agrees to provide necessary access to its site including, but not limited to, appropriate access to Customer premises, computer systems and other facilities.
3.4. Customer shall appoint a contact person to supply SAP with any necessary or relevant information and who shall have the authority to make decisions or obtain decisions from others expeditiously.
3.5. Before commencing live operation with any provided Service and/or Deliverable (including any Services provided to remedy a defect) Customer should test the provided work thoroughly for absence of defects and for suitability in the situation. Customer is responsible for appropriate precautions against the possibility that the works may have or cause faults and take precautions including, for example, data backups, error diagnosis, and regular results monitoring (including data quality). Except where otherwise expressly stated in writing in each individual case, SAP Consultants are always entitled to act on the assumption that all data with which they come into contact has met these precautions.
Customer’s General Responsibilities. With respect to Helpdesk Services, the Customer agrees that it will reasonably cooperate with Helpdesk and will, be responsible for: (i) documenting and reporting errors promptly; (ii) providing sufficient information for Helpdesk to duplicate the error, assess the situation, and undertake any needed or appropriate corrective action; (iii) following instructions or suggestions from Helpdesk regarding use, maintenance, upgrades, repairs, workarounds, or other related matters; (iv) having adequate technical expertise and knowledge of their configuration of the Production Instance and familiarity with the Services, (v) designating two (2) members of its staff to serve as the Customer’s system administrators to contact Omniplex with support issues; (vi) providing Helpdesk with reasonable access to Customer’s personnel during Business Hours; and (vii) carrying out procedures necessary to test the rectification of the reported errors or malfunctions within a reasonable time after such procedures have been received from Omniplex.
Customer’s General Responsibilities. 2.3.1. Customer and its Authorized Users are solely responsible for obtaining and maintaining their Internet access to the AXN Services. Customer is solely responsible for the accuracy, quality and integrity of the Evaluation Data that Customer or its Authorized Users input into the AXN Platform. Customer must comply, and will ensure that its Authorized Users comply, with the Acceptable Use Policy referenced in Section 12 below.
2.3.2. Customer is responsible for acts and omissions of its Authorized Users relating to this Agreement as though they were Customer's own. Customer certifies that they shall implement and maintain a comprehensive information security program written in one of or more readily accessible parts and that contains administrative, technical, and physical safeguards that are appropriate to the client’s size and complexity, the nature and scope of its activities, and the sensitivity of the information provided to the client by the Reseller; and certifies that such safeguards shall include the elements set forth in16 C.F.R. § 314.4 and shall be reasonably designed to:
(a) Insure the security and confidentiality of the information provided by xxxxxxxx
(b) Protect against any anticipated threats or hazards to the security or integrity of such information, and
(c) Protect against unauthorized access to or use of such information that could result in substantial harm to any consumer.
Customer’s General Responsibilities. 5.1.1 Customer shall maintain one or more bank accounts at Bank for the receipt of deposit of Items.
Customer’s General Responsibilities. 5.1.1. Customer shall maintain one or more bank accounts at Bank for the receipt of deposits of Items.
5.1.2. Customer shall be responsible for training its own employees in the use of the Product and Services subsequent to the initial training provided by Bank.
5.1.3. Customer may only use the service to deposit original paper checks that are payable to you. You may NOT use the Service to deposit:
(i) Checks payable to a third party;
(ii) A check drawn on your account at another bank or a related business;
(iii) Demand drafts or remotely created checks (i.e. checks lacking the original signature of the drawer);
(iv) Substitute Checks (i.e. checks created from an electronic image);
(v) Checks that are irregular in any way (e.g. where the numerical and written amounts are different); (vi) Checks that have previously been returned unpaid for any reason;
Customer’s General Responsibilities. A. The Customer shall be deemed to be competent and to have reasonable knowledge of matters affecting the conduct of its business, including terms of purchase and sale, the need for insurance and the extent of coverage available for the type of goods being tendered for shipment, the need for care to avoid transmitting viruses by electronic communications, the need for confidential handling of information relating to high value goods, and all other matters relating thereto.
B. The Customer warrants that all information in whatever form relating to the general and dangerous character of the Goods, their description, Bar-Coding, marks, number, weight, volume and quantity of the Goods, as furnished by the Customer or on its behalf, was accurate and complete at the time the Goods were taken in charge by ITN Logistics Group* or any third party whose services it has engaged. The Customer further undertakes to provide independent confirmation of such particulars on the request of ITN Logistics Group*.
Customer’s General Responsibilities. The Customer must:
8.3.1 operate the Software, maintain data and the Database in accordance with the Documentation;
8.3.2 institute adequate back-up procedures to ensure data integrity. Although StarTraq can assist the Customer with preparing such procedures, responsibility for the actual performance or non- performance of the procedures and regular verification for the integrity of the backups rests entirely with the Customer;
8.3.3 comply with all network specifications reasonably specified by StarTraq from time to time in relation to the implementation of the Software;
8.3.4 not alter or modify the whole or any part of the Software and Documentation in any way whatsoever, nor permit the whole or any part of the Software to be combined with, or become incorporated in, any other programs;
8.3.5 by arrangement and prior approval, grant access to premises and/or systems for support and maintenance to vetted StarTraq staff and/ or representatives;
8.3.6 make Hardware accessible to StarTraq’s support staff, and when required enable logons/passwords required for such support staff (who will have their own logons);
8.3.7 permit StarTraq to install the current version of the Software from time to time, when Updates, Upgrades or fixes occur, to provide a reasonable level of assistance in implementation and testing (Should Updates not be accepted, then StarTraq reserves the right not to support the prior system as fixes are included in Updates.);
8.3.8 provide adequate notice of intention to change hardware or operating system or data-feeds;
8.3.9 provide StarTraq with reasonable direct and remote access to the Customer’s hardware and software, and provide such reasonable assistance as StarTraq may request, including, but not limited to, providing sample output and other diagnostic information;
8.3.10 Notify StarTraq promptly of any problems in the operability of the Software using the Problem Resolution Procedures in Clause 6.6;
8.3.11 Notify StarTraq promptly of any failure to meet the levels of service promised by StarTraq in this SLA;
8.3.12 The Customer warrants that it has lawfully acquired the valid and necessary licenses for the Hardware platform as per StarTraq’s minimum Hardware Specifications.
8.3.13 Provision of and maintenance of LAN & WAN connections and infrastructure. The minimum number of UTP CAT5 LAN points needed for the StarTraq Software is 10 (ten). The Customer is responsible for all structured data network cabling.
