THE SUPPLIER’S RESPONSIBILITY FOR THE SERVICE. The Supplier is responsible for ensuring that the service delivered is in accordance with this Agreement, and fulfils the requirements and descriptions specified in Appendices 1 and 2 within the deadlines agreed in Appendix 3. The Supplier is also responsible for ensuring that the service is in accordance with the service level requirements. The service level requirements are set out in Appendix 4. Operation of the service is included in the consideration. For services for which no explicit service level requirements are specified, the service level must be equivalent to what can be expected of a standard equivalent good service in the market. Any adverse events after the delivery date must be handled according to the procedures and within the deadlines specified in Appendix 4.
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Samples: Agreement Concerning Ongoing Purchases of Services via the Internet, Agreement Concerning Ongoing Purchases of Services via the Internet, Agreement Concerning Ongoing Purchases of Services via the Internet
THE SUPPLIER’S RESPONSIBILITY FOR THE SERVICE. The Supplier is responsible for ensuring that the service delivered is in accordance with this Agreement, and fulfils the requirements and descriptions specified in Appendices 1 and 2 within the deadlines agreed in Appendix 3. The Supplier is also responsible for ensuring that the service is in accordance with the service level requirements. The service level requirements are set out in Appendix 4. Operation of the service is included in the consideration. For services for which no explicit service level requirements are specified, the service level must be equivalent to what can be expected of a standard equivalent good service in the market. Any adverse events after the delivery date must be handled according to the procedures and within the deadlines specified in Appendix 4.
Appears in 1 contract
Samples: Agreement Concerning Ongoing Purchases of Services via the Internet
