Common use of Ticket Severity Clause in Contracts

Ticket Severity. Critical (Severity 1) – The system has crashed or is in a “hung” state, or displays a fatal error - resulting in data loss or corruption.

Appears in 9 contracts

Samples: Terms and Conditions, Terms and Conditions, Terms and Conditions

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Ticket Severity. Critical (Severity 1) – The system has crashed or is in a “hung” state, or displays a fatal error - -­ resulting in data loss or corruption.

Appears in 2 contracts

Samples: Terms and Conditions, Terms and Conditions

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