Ticket Severity. Critical ( Severity 1) The system has crashed or is in a “hung” state, or displays a fatal error - resulting in data loss or corruption.
Appears in 10 contracts
Samples: Terms and Conditions, Software License Agreement, Terms and Conditions
Ticket Severity. Critical (
Severity 1) The system has crashed or is in a “hung” state, or displays a fatal error - - resulting in data loss or corruption.
Appears in 2 contracts
Samples: Terms and Conditions, Terms and Conditions
Ticket Severity. Critical (
Severity 1) The system has crashed or is in a “hung” state, or displays a fatal error - resulting in data loss or corruption.
Severity 2) System is severely degraded such that a component or feature does not meet requirements or are inaccessible or inoperable.
Appears in 1 contract
Samples: Terms and Conditions
