Timeframe for reconnection. If, at the time of the request for reconnection: (a) you or your retailer have made arrangements for payment of the relevant reconnection charge; and (b) you have complied with our requirements under the relevant energy laws; and (c) the necessary infrastructure to re-energise the premises remains in place; and (d) you provide safe and unhindered access to the premises, we must re-energise the premises if the request is made: (e) before 3.00 pm on a business day, on the day of the request; or (f) after 3.00 pm on a business day, on the next business day or, if the request is made before 9.00 pm and you pay any applicable charge, on the day requested by you, and (g) where we are able to reconnect you by re-energising the premises remotely, subject to paragraphs (e) & (f), we will use our best endeavours to reconnect you within two hours of a request being validated by us, unless you request a later time. A retailer (on your behalf) may agree with us that later times are to apply to us.
Appears in 3 contracts
Samples: Deemed Distribution Contract, Deemed Distribution Contract, Deemed Distribution Contract
Timeframe for reconnection. If, at the time of the request for reconnection:
(a) you or your retailer have made arrangements for payment of the relevant reconnection charge; and
(b) you have complied with our requirements under the relevant energy laws; and
(c) the necessary infrastructure to re-energise re‐energise the premises remains in place; and
(d) you provide safe and unhindered access to the premises, we must re-energise re‐energise the premises if the request is made:
(e) before 3.00 pm on a business day, on the day of the request; or
(f) after 3.00 pm on a business day, on the next business day or, if the request is made before 9.00 pm and you pay any applicable charge, on the day requested by you, ; and
(g) where we are able to reconnect you by re-energising re‐energising the premises remotely, subject to paragraphs (e) & and (f), we will use our best endeavours to reconnect you within two hours of a request being validated by us, unless you request a later time. A retailer (on your behalf) may agree with us that later times are to apply to us.
Appears in 1 contract
Samples: Deemed Distribution Contract