Common use of Training and Technical Assistance Clause in Contracts

Training and Technical Assistance. 7.1 Licensor shall permit Licensee’s suitably qualified employees to visit Licensor’s premises for the purpose of receiving training in the technique and process used by Licensor for the Software at no charge for two (2) months from the Effective Date, after such two (2) months period, the technical assistance fee as set by the Parties shall be charged. The first of such training shall take place as soon as practicable upon execution of this Agreement. Thereafter, training shall be provided by Licensor at the reasonable request of Licensee. 7.2 From time to time during the term of this Agreement, at the reasonable request of Licensee, Licensor shall provide technical services to Licensee to assist the latter in the use of the Software, by telephone or e-mail, in writing, or by any other means agreed between the Parties, or, if reasonably required, by a visit to Licensee’s premises. 7.3 In the event Licensee’s employees should visit Licensor’s premises under clause 7.1, Licensee shall bear the entire cost of, fringe benefits, traveling, accommodation and other expenses of its employees who so visit Licensor’s premises. 7.4 Any technical assistance provided by Licensor under clause 7.2 shall be subject to Licensee’s payment of reasonable man-hour charges incurred by Licensor in relation to the provision of such technical assistance, the amount of which shall be agreed to by the Parties in advance of each occurrence of technical assistance. Further, in the event Licensor’s employees shall visit Licensee’s premises under clause 7.2, Licensee shall: (i) reimburse Licensor the entire cost of traveling, accommodation and other reasonable expenses incurred by Licensor’s employees to the extent such expenses are necessary for provision of the technical assistance; and (ii) provide Licensor all necessary assistance to obtain any visa, work permit, or other approval required for entering into and working in the country of Licensee’s premises by Licensor’s employees. 7.5 In relation to the dispatch of its employees to the premises of the other Party under this clause 7, each Party shall: (a) ensure that its employees comply with all security, health and safety and other regulations which apply to or are in force at those premises; and (b) indemnify the other Party against any damage to the property of the other Party for any personal injury to any individual, which is caused by the negligent act or omission of any such employees at the other Party’s premises.

Training and Technical Assistance. 7.1 Licensor shall permit Licensee’s suitably qualified employees to visit Licensor’s premises for the purpose of receiving training in the technique and process used by Licensor for the Software at no charge for two (2) months from the Effective Date, after such two (2) months period, the technical assistance fee as set by the Parties shall be charged. The first of such training shall take place as soon as practicable upon execution of this Agreement. Thereafter, training shall be provided by Licensor at the reasonable request of Licensee. 7.2 From time to time during the term of this Agreement, at the reasonable request of Licensee, Licensor shall provide technical services to Licensee to assist the latter in the use of the Software, by telephone or e-mail, in writing, or by any other means agreed between the Parties, or, if reasonably required, by a visit to Licensee’s premises. 7.3 In the event Licensee’s employees should visit Licensor’s premises under clause 7.1, Licensee shall bear the entire cost ofof salaries, fringe benefits, traveling, accommodation and other expenses of its employees who so visit Licensor’s premises. 7.4 Any technical assistance provided by Licensor under clause 7.2 shall be subject to Licensee’s payment of reasonable man-hour charges incurred by Licensor in relation to the provision of such technical assistance, the amount of which shall be agreed to by the Parties in advance of each occurrence of technical assistance. Further, in the event Licensor’s employees shall visit Licensee’s premises under clause 7.2, Licensee shall: (i) reimburse Licensor the entire cost of traveling, accommodation and other reasonable expenses incurred by Licensor’s employees to the extent such expenses are necessary for provision of the technical assistanceemployees; and (ii) provide Licensor all necessary assistance to obtain any visa, work permit, or other approval required for entering into and working in the country of Licensee’s premises by Licensor’s employees. 7.5 In relation to the dispatch of its employees to the premises of the other Party under this clause 7, each Party shall: (a) ensure that its employees comply with all security, health and safety and other regulations which apply to or are in force at those premises; and (b) indemnify the other Party against any damage to the property of the other Party for any personal injury to any individual, individual which is caused by the negligent act or omission of any such employees at the other Party’s premises.

Training and Technical Assistance. 7.1 Licensor shall permit Licensee’s suitably qualified employees to visit Licensor’s premises for the purpose of receiving training in the technique and process used by Licensor for the Software at no Software. Such training shall be provided for the Installation Fee without any additional charge for two (2) months from during the Effective DateInstallation Period, and after such two (2) months periodthe Installation Period, the technical assistance training fee as set to be agreed by the Parties shall be charged. The first of such training shall take place as soon as practicable upon execution of this Agreement. Thereafter, Licensor shall provide Licensee with additional training shall be provided by Licensor at the reasonable request of Licensee. 7.2 From time to time during the term Term of this Agreement, at the reasonable request of Licensee, Licensor shall provide technical services to Licensee to assist the latter in the use of the Software, by telephone or e-mail, in writing, or by any other means agreed between the Parties, or, if reasonably required, by a visit to Licensee’s premises. 7.3 In the event Licensee’s employees should visit Licensor’s premises under clause 7.1, Licensee shall bear the entire cost ofof salaries, fringe benefits, traveling, accommodation and other expenses of its employees who so visit Licensor’s premises. 7.4 Any charge regarding technical assistance provided by Licensor under clause 7.2 during the Installation Period shall be provided for the Installation Fee without any additional charge. Any technical assistance provided after the Installation Period shall be subject to Licensee’s payment of reasonable man-hour charges incurred by Licensor in relation to the provision of such technical assistance, for the amount of which shall be agreed to by the Parties in advance of each occurrence of technical assistance. Further, Further in the event Licensor’s employees shall visit Licensee’s premises under clause 7.2, Licensee shall: (i) reimburse Licensor the entire cost of traveling, accommodation and other reasonable expenses incurred 8 by Licensor’s employees to the extent such expenses are necessary for provision of the technical assistanceemployees; and (ii) provide Licensor all necessary assistance to obtain any visa, work permit, or other approval required for entering into and working in the country of Licensee’s premises by Licensor’s employees. 7.5 In relation to the dispatch of its employees to the premises of the other Party under this clause 7, each Party shall: (a) ensure that its employees comply with all security, health and safety and other regulations which apply to or are in force at those premises; and (b) indemnify the other Party against any damage to the property of the other Party for any personal injury to any individual, individual which is caused by the negligent act or omission of any such of its employees at the other Party’s premises.