Common use of Training Standards Clause in Contracts

Training Standards. To ensure that all Agents are prepared to serve both the Individual Exchange and CCSB, Agency shall ensure that its Agents who carry out Consumer assistance functions complete training in order to receive access to CalHEERS and perform Consumer assistance functions. Training shall include the subjects as set forth below. Covered California may require Agents to receive additional training on any relevant subject after completing initial training to obtain certification. The completion of such training is a condition to remaining certified with Covered California. Initial training shall include the following subject areas:

Training Standards. To ensure that all Agents are prepared to serve both the Individual Exchange and CCSB, Agency shall ensure that its all Agents who carry out Consumer assistance functions shall complete training in the following subjects in order to receive access to CalHEERS and the CCSB Agent Portal and perform Consumer consumer assistance functions. Training shall include the subjects as set forth below. Covered California may require Agents to receive additional training on any relevant subject after completing initial training to obtain certification. The completion of such training is a condition to remaining certified with Covered California. Initial training shall include the following subject areas:

Training Standards. To ensure that all Agents are prepared to serve both the Individual Exchange and CCSB, Agency shall ensure that its all Agents who carry out Consumer assistance functions shall complete training in the following subjects in order to receive access to CalHEERS perform enrollment assistance and perform Consumer assistance functionsother duties as outlined in this Agreement. Training shall include the subjects as set forth below. Covered California may require Agents to receive additional training on any relevant subject after completing initial training to obtain certification. The completion of such training is a condition to remaining certified with Covered California. Initial training shall include the following subject areas: