Common use of Trouble Dispatch Call Clause in Contracts

Trouble Dispatch Call. If a dispatch to the customer’s site is authorized by the customer to investigate and repair a problem, and in the end, the problem is NOT found to be with the Hosted Service or with any equipment provided by VoIP Systems USA which is still covered by the manufacturer’s warranty, there will be a charge to the customer as follows for the Trouble Dispatch Call. This charge will be reduced if the Customer has REMOTE MANAGED SUPPORT – LABOR COVERAGE ONLY 2.1 COST: This is an additional cost item which may be specifically described and priced separately or bundled with other items. Pricing based upon the size of the system ad must be detailed on a Proposal or Contract, and on a PAID invoice. It may be included with the cost of a new system:

Trouble Dispatch Call. If a dispatch to the customer’s site is authorized by the customer to investigate and repair a problem, and in the end, the problem is NOT found to be with the Hosted Service or with any equipment provided by VoIP Systems USA USA, LLC which is still covered by the manufacturer’s warranty, there will be a charge to the customer as follows for the Trouble Dispatch Call. This charge will be reduced if the Customer customer has REMOTE MANAGED SUPPORT – LABOR COVERAGE ONLY 2.1 COST: This is an additional cost item which may be specifically described and priced separately or bundled with other items. Pricing based upon the size of the system ad must be detailed on a Proposal or Contract, and on a PAID invoice. It may be included with the cost of a new system: