Types of Services. Subject to Licensee paying the applicable fee for Support hereunder for a particular Component System, Infor shall (a) provide Licensee with access (via the Internet, telephone or other means established by Infor) to Infor’s support helpline, (b) provide, when and if generally available, updates, enhancements or modifications to the then-current, general release version of such Component System that are not separately priced or licensed as new products; and (c) use reasonable efforts to correct or circumvent Documented Defects (the foregoing referred to collectively as “Support”).
Appears in 1 contract
Samples: Software Support Agreement
Types of Services. Subject to Licensee paying the applicable fee for Support hereunder for a particular Component System, Infor shall shall: (ai) provide Licensee with access (via the Internetinternet, telephone or other means established by Infor) to Infor’s support helpline, helpline (bii) provide, provide when and if generally available, available updates, enhancements or modifications to the then-current, current general release version of such Component System that are not separately priced or licensed as new products; products and (ciii) use reasonable efforts to correct or circumvent Documented Defects (the foregoing referred to collectively as “Support”).
Appears in 1 contract
Samples: Software Support Agreement
Types of Services. Subject to Licensee paying the applicable fee for a Contract Period of Support hereunder for a particular Component System, Infor shall (a) provide Licensee with access (via the Internet, telephone or other means established by Infor) to Infor’s support helpline, (b) provide, when and if generally available, updates, enhancements or modifications to the then-current, general release version of such Component System that are not separately priced or licensed as new products; and (c) use reasonable efforts to correct or circumvent Documented Defects (the foregoing referred to collectively as “Support”).and
Appears in 1 contract
Samples: Software License Agreement
Types of Services. Subject to Licensee paying the applicable fee for Support hereunder for a particular Component System, Infor shall (a) provide Licensee with access (via the Internet, telephone or other means established by Infor) to Infor’s support helpline, (b) provide, when and if generally available, updates, enhancements or modifications to the then-then- current, general release version of such Component System that are not separately priced or licensed as new products; and (c) use reasonable efforts to correct or circumvent Documented Defects (the foregoing referred to collectively as “Support”).and
Appears in 1 contract
Samples: Software License Agreement