UNAUTHORISED AND INCORRECT TRANSACTIONS. 12.1 If you have a reason to believe that a transaction on your Monese Account was not authorised by you or a Payment Initiation Service Provider, you must inform Customer Services immediately via telephone or in-app chat, but in any event within 13 months of the date of the relevant transaction.
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Samples: monese.com, static.monese.com
UNAUTHORISED AND INCORRECT TRANSACTIONS. 12.1 13.1 If you have a reason to believe that a transaction on your Monese Account was not authorised by you or a Payment Initiation Service Provider, you must inform Customer Services immediately via telephone or in-app chat, but in any event within 13 months of the date of the relevant transaction.
Appears in 2 contracts
Samples: monese.com, monese.com