Understand/ Verify the Customer Life Cycle Management. process by performing a walkthrough of the following processes and their underlying systems • Customer acquisition • Provisioning of the subscriber in authentication, billing and SMS system • Bouquet / Subscriber Package change request process • Customer Retention process, if any • Deactivation and churn process
Appears in 9 contracts
Samples: Interconnection Agreement, Interconnection Agreement, Interconnection Agreement
Understand/ Verify the Customer Life Cycle Management. process by performing a walkthrough of the following processes and their underlying systems • Customer acquisition • Provisioning of the subscriber in authentication, billing and SMS system • Bouquet / Subscriber Package change request process • Customer Retention process, if any • Deactivation and churn processsystems
Appears in 2 contracts
Samples: Subscription Agreement, Subscription Agreement
