Common use of UNM IT Contact Service Owner Clause in Contracts

UNM IT Contact Service Owner. Xxxxx Xxxxxxxxxx Director, IT Platforms 000-000-0000 xxxxxxxxxxx@xxx.xxx Service Manager Xxx Xxxxxxx Associate Director, Customer Support Services xxxxxxxx@xxx.xxx 000-000-0000 To request exceptions to defined service levels based on exceptional business needs, please email xxx@xxx.xxx. The Office of the CIO / UNM IT will respond to the message within 5 business days and escalate any mutually agreed upon exceptions to the IT Strategic Advisory Council (ITSAC) and UNM's Senior Administration for review, approval, and funding, if necessary.

UNM IT Contact Service Owner. Xxxxx Xxxxxxxxxx Director, IT Platforms 000-000-0000 xxxxxxxxxxx@xxx.xxx Service Manager Xxx Xxxxxxx Associate Director, Customer Support Services xxxxxxxx@xxx.xxx 000-000-0000 To request exceptions to defined service levels based on exceptional business needs, please email xxx@xxx.xxx. The Office of the CIO / CIO/UNM IT will respond to the message within 5 business days and escalate any mutually agreed upon exceptions to the IT Strategic Advisory Council (ITSAC) appropriate Department Executive Vice President and UNM's Senior Administration for review, approval, and funding, if necessary.