Common use of Unplanned Outages Clause in Contracts

Unplanned Outages. The Service Provider will communicate unplanned outages as time permits, to the first available Customer contact by phone (or, if unavailable, email) within two hours of the outage.

Appears in 3 contracts

Samples: Service Agreement, Service Level Agreement, Service Agreement

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Unplanned Outages. The Service Provider will communicate unplanned outages as time permits, to the first available Customer customer contact by phone (or, or email if unavailable, emailnot available) within two hours of the outage.

Appears in 1 contract

Samples: Service Agreement

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