Common use of Updates and New Releases Clause in Contracts

Updates and New Releases. 15.1 If so specified in the SLA, the Services include the provision of updates and new releases of the Licensed System. 15.2 Unless stated in the SLA to the contrary, updates and new releases of the Licensed System must be provided by Pentana Solutions as they become available and the Customer must accept them. If the Customer does not upgrade, Pentana Solutions may request an Extra Charge for its Services. 15.3 When reasonably required to do so by the Customer, Pentana Solutions must demonstrate the extent to which an update or new release is capable of providing functions and performance specified in the SLA. Pentana Solutions may make an Extra Charge in respect of any such demonstration. 15.4 Where the Customer accepts an update or new release this Agreement applies in all respects to that update or new release to the extent that it is incorporated or replaces the Licensed System. 15.5 Customers are required to remain on the current version of the Licensed System and an Extra Charge may apply if not.

Updates and New Releases. 15.1 If so specified in the SLA, the Services include the provision of updates and new releases of the Licensed System. 15.2 Unless stated in the SLA to the contrary, updates and new releases of the Licensed System must be provided by Pentana Solutions as they become available and the Customer must accept them. If the Customer does not upgrade, Pentana Solutions may request an Extra Charge for its Services. 15.3 When reasonably required to do so by the Customer, Pentana Solutions must demonstrate the extent to which an update or new release is capable of providing functions and performance specified in the SLA. Pentana Solutions may make an Extra Charge in respect of any such demonstration. 15.4 Where the Customer accepts an update or new release this Agreement applies in all respects to that update or new release to the extent that it is incorporated or replaces the Licensed System. 15.5 Customers are required to remain on the current version of the Licensed System and an Extra Charge may apply if not.