Updating of Resource Records. AICs must update resource records when information changes or when it is determined that a record must be deactivated (i.e., when services are no longer available or when the agency no longer meets criteria in the HHSC/TIRN inclusion/exclusion policy). The AIC must have a process for documenting updates and reasons for deactivations. To ensure this requirement is being met, HHSC/TIRN will conduct database audits and request sample email communications with agency representatives.
Appears in 6 contracts
Samples: 2 1 1 Texas Information and Referral Services Contract, 2 1 1 Texas Information and Referral Services Contract, 2 1 1 Texas Information and Referral Services Contract
