Common use of Urgent Clause in Contracts

Urgent. All issues included in this priority are deemed critical and will be given priority attention. These issues may affect a milestone or dependency related to the Target Date completion of conversion services. Issues in this category are critical to resolve prior to other project dependencies and milestones being completed. • Priority 2 – High. Issues included in this priority may affect the Target Date and require resolution prior to the completion of conversion services. • Priority 3 – Medium. Issues included in this priority are not required prior to completion of conversion services, but must be finished prior to the end of Implementation Services. • Priority 4 – Low. These items are not critical to either the completion of conversion services or Implementation Services but require monitoring for subsequent follow up or entry into NAVITAIRE’s Internet based customer support tool. • Priority 5 – Excluded. These items are deemed excluded and are either unnecessary or may be addressed in a business process change or work-around.

Urgent. All issues included in this priority are deemed critical and will be given priority attention. These issues may affect a milestone or dependency related to the Target Date completion of conversion services. Issues in this category are critical to resolve prior to other project dependencies and milestones being completed. • Priority 2 – High. Issues included in this priority may affect the Target Date and require resolution prior to the completion of conversion services. • Priority 3 – Medium. Issues included in this priority are not required prior to completion of conversion services, but must be finished prior to the end of Implementation Services. • Priority 4 – Low. These items are not critical to either the completion of conversion services or Implementation Services but require monitoring for subsequent follow up or entry into NAVITAIRE’s Internet based customer support tool. • Priority 5 – Excluded. These items are deemed excluded and are either unnecessary or may be addressed in a business process change or work-around.

Urgent. All issues included in this priority are deemed critical and will be given priority attention. These issues may affect a milestone or dependency related to the Target Date completion of conversion services. Issues in this category are critical to resolve prior to other project dependencies and milestones being completed. • Priority 2 – - High. Issues included in this priority may affect the Target Date and require resolution prior to the completion of conversion services. • Priority 3 – - Medium. Issues included in this priority are not required prior to completion of conversion services, but must be finished prior to the end of Implementation Services. • Priority 4 – - Low. These items are not critical to either the completion of conversion services or Implementation Services but require monitoring for subsequent follow up or entry into NAVITAIRE’s Internet based customer support tool. • Priority 5 – - Excluded. These items are deemed excluded and are either unnecessary or may be addressed in a business process change or work-around.

Urgent. All issues included in this priority are deemed critical and will be given priority attention. These issues may affect a milestone or dependency related to the Target Date completion of conversion services. Issues in this category are critical to resolve prior to other project dependencies and milestones being completed. Hosted Services Agreement • Priority 2 – - High. Issues included in this priority may affect the Target Date and require resolution prior to the completion of conversion services. • Priority 3 – - Medium. Issues included in this priority are not required prior to completion of conversion services, but must be finished prior to the end of Implementation Services. • Priority 4 – - Low. These items are not critical to either the completion of conversion services or Implementation Services but require monitoring for subsequent follow up or entry into NAVITAIRE’s Internet based customer support tool. • Priority 5 – - Excluded. These items are deemed excluded and are either unnecessary or may be addressed in a business process change or work-around.

Urgent. All issues included in this priority are deemed critical and will be given priority attention. These issues may affect a milestone or dependency related to the Target Date completion of conversion services. Issues in this category are critical to resolve prior to other project dependencies and milestones being completed. • Priority 2 – - High. Issues included in this priority may affect the Target Date and require resolution prior to the completion of conversion services. • Priority 3 – - Medium. Issues included in this priority are not required prior to completion of conversion services, but must be finished prior to the end of Implementation Services. • Priority 4 – - Low. These items are not critical to either the completion of conversion services or Implementation Services but require monitoring for subsequent follow up or entry into NAVITAIRE’s 's Internet based customer support tool. • Priority 5 – - Excluded. These items are deemed excluded and are either unnecessary or may be addressed in a business process change or work-around.

Urgent. All issues included in this priority are deemed critical and will be given priority attention. These issues may affect a milestone or dependency related to the Target Date completion of conversion services. Issues in this category are critical to resolve prior to other project dependencies and milestones being completed. • Priority 2 – High. Issues included in this priority may affect the Target Date and require resolution prior to the completion of conversion services. CONFIDENTIAL Table of Contents • Priority 3 – Medium. Issues included in this priority are not required prior to completion of conversion services, but must be finished prior to the end of Implementation Services. • Priority 4 – Low. These items are not critical to either the completion of conversion services or Implementation Services but require monitoring for subsequent follow up or entry into NAVITAIRE’s Internet based customer support tool. • Priority 5 – Excluded. These items are deemed excluded and are either unnecessary or may be addressed in a business process change or work-around.