Common use of Utility Server Services Clause in Contracts

Utility Server Services. Enterprise File/Print Services Enterprise File and Print Server Services in the Consolidated Data Centers are managed utilizing a virtual environment utilizing shared storage. The servers and storage will be engineered and managed to meet the Gold Service Tier Matrix described in Attachment 4-E and are optimized to provide easy to manage File storage and print queues with no other DIR Customer executing code. Each Instance’s file system security is integrated with a distinct DIR Customer’s directory service for authorization. Resource Unit usage for these Server Services will be measured on a per Instance basis. The Annual Base Charges for such Services are set forth in Attachment 4-A and the Monthly Resource Baselines for such Services are set forth in Attachment 4-D and reflect the required resources to provide the Consolidated File and Print Services. Depending on the Server’s configuration, one (1) or more Operating System Instances may run on a single Server. Operating System Instances in a clustered configuration shall be deemed to be discrete Operating System Instance. The charges for this Resource Unit are inclusive of all labor, Utility Server Infrastructure Stack Software, Equipment, maintenance, setup, authorization system integration and quota management services, and Systems management to support services and project activities (including installation and discontinuance) required to manage, maintain, and enhance the file and print services. One (1) Instance in service on the last day of a calendar month equals one RU. The deployment of a new Server Instance must be approved by a DIR Customer in accordance with the established process and billing triggers aligned with the CMDB status fields. A new Instance is considered operational when available and approved by Authorized Users. Disk and tape storage quantities are charged separately via the defined disk storage and tape storage RUs.