Common use of Utility Server Services Clause in Contracts

Utility Server Services. Enterprise File/Print Services Enterprise File Services and Print Server Services in the Consolidated Data Centers are managed utilizing a virtual environment utilizing shared storage. The servers and storage will be engineered and managed to meet the Gold Service Tier Matrix described in Attachment 4-E and are optimized to provide easy to manage File storage and print queues with no other DCS Customer executing code. Each Instance’s file system security is integrated with a distinct DCS Customer’s directory service for authorization. Resource Unit usage for these Server Services will be measured on a per Instance basis. Charges are calculated on a monthly basis by multiplying the total number of Instances in that month by the given unit rate in Attachment 4-A. Instances are counted on the last day of the calendar month, and counts are adjusted to include any Instance in service for at least one (1) day of the calendar month. One (1) Instance in service for at least one day of a calendar month equals one RU. This pricing methodology fully compensates the Service Provider for the resources required to provide the Enterprise File Services and Enterprise Print Services. Depending on the Server’s configuration, one (1) or more Operating System Instances may run on a single Server. Operating System Instances in a clustered configuration shall be deemed to be discrete Operating System Instance. The charges for this Resource Unit are inclusive of all labor, Utility Server Infrastructure Stack Software, Equipment, maintenance, setup, authorization system integration and quota management services, and Systems management to support services and project activities (including installation and discontinuance) required to manage, maintain, and enhance the file and print services. Instances are counted on the last day of the calendar month, and counts are adjusted to include any Instance in service for at least one (1) day of the calendar month. All billing must be in accordance with the established process and billing triggers described in the Service Management Manual. Disk and tape storage quantities, including any requested checkpoint storage quantities, are charged separately via the defined disk storage and tape storage RUs. Checkpoint storage for Enterprise File and Print Services is set forth in Section 19.6.1(b).

Appears in 4 contracts

Samples: pubext.dir.texas.gov, pubext.dir.texas.gov, pubext.dir.texas.gov

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Utility Server Services. Enterprise File/Print Services Enterprise File Services and Print Server Services in the Consolidated Data Centers are managed utilizing a virtual environment utilizing shared storage. The servers and storage will be engineered and managed to meet the Gold Service Tier Matrix described in Attachment 4-E and are optimized to provide easy to manage File storage and print queues with no other DCS DIR Customer executing code. Each Instance’s file system security is integrated with a distinct DCS DIR Customer’s directory service for authorization. Resource Unit usage for these Server Services will be measured on a per Instance basis. Charges are calculated on a monthly basis by multiplying the total number of Instances in that month by the given unit rate in Attachment 4-A. Instances are counted on the last day of the calendar month, and counts are adjusted to include any Instance in service for at least one (1) day of the calendar month. One (1) Instance in service for at least one day of a calendar month equals one RU. This The pricing methodology for Enterprise File Services and Print Server Services fully compensates compensate the Service Services Provider for the resources required to provide the Enterprise File Services and Enterprise Print Server Services. Enterprise File Services are available at the unit rates set forth in Attachment 4-A. Depending on the Server’s configuration, one (1) or more Operating System Instances may run on a single Server. Operating System Instances in a clustered configuration shall be deemed to be discrete Operating System Instance. The charges for this Resource Unit are inclusive of all labor, Utility Server Infrastructure Stack Software, Equipment, maintenance, setup, authorization system integration and quota management services, and Systems management to support services and project activities (including installation and discontinuance) required to manage, maintain, and enhance the file and print services. Instances are counted on the last day of the calendar month, and counts are adjusted to include any Instance in service for at least one (1) day of the calendar month. All billing One (1) Instance in service for at least one day of a calendar month equals one RU. . The deployment of a new Server Instance must be approved by a DIR Customer in accordance with the established process and billing triggers described in aligned with the Service Management ManualCMDB status fields. A new Instance is considered operational when available and approved by Authorized Users. Disk and tape storage quantities, including any requested checkpoint storage quantities, are charged separately via the defined disk storage and tape storage RUs. Checkpoint storage for Enterprise File and Print Services is set forth in Section 19.6.1(b).

Appears in 1 contract

Samples: publishingext.dir.texas.gov

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