Viewing Wildlife. Because most NHA Trips specialize in viewing wildlife, every effort is made to arrange itineraries to places where wildlife is known to exist on those Trips. However, the animals we encounter live wild and free, and we cannot fully predict nor control their movements (nor would we want to). In an attempt to locate wildlife that may have deviated from its normal movement patterns, or in the interest of Guests’ comfort, safety or other circumstances, NHA may be required to make changes to accommodations, modes of transportation, activities or other itinerary elements, sometimes with little or no notice. Wildlife viewing may vary significantly due to numerous factors including wildlife movements and behavior, weather conditions, human interference, and changes in species biodiversity and density in the various locations visited. While NHA, along with local Tour Operator(s), makes best efforts to provide an outstanding wildlife viewing experience, NHA cannot guarantee the availability, diversity and/or quantity of wildlife, including what is described in our catalog, website and related imagery. NHA’s Marketing Materials The images shown in our printed materials and on our website represent what our Guests have regularly seen on “typical” Trips in the past (or in the case of a new Trip, what our staff and researchers have previously seen). Due to weather and/or shifting wildlife conditions, some Trips may have fewer close encounters with wildlife than we normally anticipate. Also, be aware that some images in our materials are taken with a telephoto lens, and Guests should not assume that they will get very close to wildlife in such circumstances. For example, we may show a close-up shot of a wolf, viewed through a telephoto lens, but nearly all our encounters with wolves are at a distance. Getting to or from an NHA Trip NHA Guests are responsible for getting to the starting point of their Trip, and for arriving by the designated start time on the first day of the Trip. Should Guests be delayed for any reason in getting to or departing from a Trip, or must leave a Trip early, NHA is not liable for any additional costs incurred in joining or leaving the Trip (such as costs for accommodations or transportation), nor will Guests receive a refund for any missed portion of the Trip as a result of a late arrival or early departure. NHA’s Travel Desk NHA’s Travel Desk assists Guests in purchasing international air tickets and certain hotel reservations. Flight itineraries, hotel reservations and any additional services (such as transfers, seat assignments or upgrades, etc.) booked by NHA’s Travel Desk are always subject to change per airline rules and restrictions. NHA’s Travel Desk does not book flights within the United States or Canada, and cannot book flights with airline miles. In the event of flight delays, cancellations, or any other modifications to flight schedules, NHA is not responsible for and cannot, per airline rules, make changes to airline tickets or rebook flights purchased independently and therefore, Guests must contact the airline or booking agency directly in order to make any and all such changes themselves. Guests are responsible for any and all fees or additional costs associated with flight delays, cancellations, or other modifications to flight itineraries, whether tickets were purchased through NHA’s Travel Desk or independently. Many airline tickets are nonrefundable and have substantial change fees, which is why NHA recommends that Guests purchase additional travel insurance to cover airfare. Luggage Restrictions Some NHA Trips have enforced luggage weight restrictions. Many vehicles have limited space, and when traveling in light aircraft, overweight conditions can create a serious safety hazard, thus we adhere to strict limits on luggage weight. All restrictions on carry-on baggage include camera equipment. Guests should pack light and follow the guidelines in our pre-Trip materials. Baggage exceeding specified limits is subject to being left behind or forwarded at Guest’s expense. To Book Your Trip Call Our Office Our office is open Monday through Saturday. Call 000-000-0000 (U.S. & Canada) or 000-000-0000 (int’l), and one of our Adventure Specialists will be happy to answer your questions, check availability for the Trip of your choice, and take your deposit. Book Online Most of our Trips can be booked online, an expedient option, since our small-group departures tend to fill fast. Go to our website at xxx.xxxxxx.xxx, find the Trip you’d like to join, and click on the orange “Book Now” button. Deposits Most NHA Trips require a $500 deposit to reserve a space. The exact deposit amount for each Trip, along with the cancellation policy for that Trip, is listed on the individual Trip pages on NHA’s website. Guests can pay their deposit by Visa, MasterCard, Discover, American Express or eCheck. Trip Prices Trip prices listed in NHA’s catalog are valid at the time of printing. Keep in mind that costs for services in the remote areas we travel to can change throughout the year, so small changes in price and in itineraries may occur and will be reflected in updates on our website. All Trip prices are in U.S. dollars. Trip Inclusions Each NHA itinerary includes a variety of features and elements unique to that specific Trip. Guests should consult Trip pages on NHA’s website for a full list of inclusions and exclusions for the Trip of their choice. Confirmation Documents & Pre-Departure Briefing Upon booking, Guests will receive confirmation and initial documents, including air travel information, visa and vaccination requirements (if any), a reading list and more. Approximately two to three months prior to departure, Guests will receive a comprehensive Pre-Departure Briefing with details about the Trip, destination, history and wildlife of the region, what to pack, and how best to prepare. We can send the Pre- Departure Briefing electronically if Guests indicate this preference. Trip Cancellation & Refund Policies NHA understands how disappointing it can be in the event a Guest is forced to cancel his/her Trip, especially after a long period of anticipation. But we, too, plan for these Trips for a long time prior to departure and continuously send nonrefundable payments to hotels and other suppliers. Therefore, we must strictly adhere to our Trip cancellation and refund policies for all Guests. NHA strongly suggests purchasing travel insurance in the event a Guest must cancel (please see the Travel Insurance section below). The following are NHA’s cancellation policies: All cancellations processed 121 or more calendar days prior to departure will incur a $100 cancellation fee per person. This fee is transferable to another Trip. Some Trips have nonrefundable deposits that are not transferable. Please consult the specific Trip page on NHA’s website for details. Cancellations made 61 to 120 calendar days prior to departure are assessed a cancellation fee of 50% of the entire Trip price, including Extensions. Cancellations made 60 calendar days or less prior to departure are assessed a cancellation fee of 100% of the Trip price, including Extensions. Guests traveling on Adventure Cruises must adhere to the payment requirements, cancellation policies, and terms and conditions set by the ship owner/operator. Private or Custom Trips have special cancellation policies as set forth within each individual Trip proposal. All cancellations must be made in writing by mail or by email and received and acknowledged by NHA. Travel insurance purchased through NHA is completely nonrefundable once purchased. Final Payment Final payment for most Trips is due 120 days prior to departure. Please consult the specific Trip page on NHA’s website for details. For our Guests’ convenience, the final balance will be charged to their credit card on the due date, unless the Guest indicates in writing prior to the final balance-due date a preference to pay by alternate means. If payment is not received by the final balance-due date, the Guest(s’) reservation is subject to cancellation. NHA will also charge the travel insurance premium at that time unless we receive a written declination of the provided policy from the Guest.
Appears in 1 contract
Samples: forms.nathab.com
Viewing Wildlife. Because Since most NHA Trips specialize in viewing wildlife, every effort is made to arrange itineraries to places where wildlife is known to exist on those Tripsexist. However, the animals we encounter live wild and free, and we cannot fully predict nor control their movements (nor would we want to). In an attempt to locate wildlife that may have deviated from its normal movement patterns, or in the interest of Guests’ comfort, safety or other circumstances, NHA may be required to make changes to accommodations, modes of transportation, activities or other itinerary elements, sometimes with little or no notice. Wildlife viewing may vary significantly due to numerous factors including wildlife movements and behavior, weather conditions, human interference, climate change, and changes in species biodiversity and density in the various locations visited. While NHA, along with local Tour Operator(s), makes best efforts to provide an outstanding wildlife viewing experience, NHA cannot guarantee the availability, diversity and/or quantity of wildlife, including what is described in our catalog, website and related imagery. NHA’s Marketing Materials The images shown in our printed materials and on our website represent what our Guests have regularly seen on “typical” Trips in the past (or in the case of a new or Exploratory Trip, what our staff and researchers have previously seen). Due to weather and/or shifting wildlife conditions, some Trips may have fewer close encounters with wildlife than we normally anticipate. Also, be aware that some images in our materials are taken with a telephoto lens, and Guests should not assume that they will get very close to wildlife in such circumstances. For example, we may show a close-up shot of a wolf, viewed through a telephoto lens, but nearly all our encounters with wolves are at a distance. Getting to or from an NHA Trip NHA Guests are responsible for getting to and from the starting point start and end points of their Trip, and for arriving by the designated start time on the first day of the Trip. Should Guests be delayed for any reason in getting to or departing from a Trip, or must leave a Trip early, NHA is not liable for any additional costs incurred in joining or leaving the Trip (such as costs for accommodations or transportation), nor will Guests receive a refund for any missed portion of the Trip as a result of a late arrival or early departure. NHA’s Travel Desk NHA’s Travel Desk assists Guests in purchasing international air tickets and certain hotel reservations. Flight itineraries, hotel reservations and any additional services (such as transfers, seat assignments or upgrades, etc.) booked by NHA’s Travel Desk are always subject to change per airline rules and restrictions. NHA’s Travel Desk does not book flights within the United States or Canada, and cannot book flights with using airline miles. In For flights purchased independently, in the event of flight delays, cancellations, or any other modifications to flight schedules, NHA is not responsible for and cannot, per airline rules, make changes to airline tickets or rebook flights purchased independently and and, therefore, Guests must contact the airline or booking agency directly in order to make any and all such changes themselves. Additionally, all Guests must contact the airline directly in the event of lost luggage. Guests are responsible for any and all fees or additional costs associated with flight delays, cancellations, or other modifications to flight itineraries, whether tickets were purchased through NHA’s Travel Desk or independently. Many airline tickets are nonrefundable and have substantial change fees, which is why NHA recommends that Guests purchase additional travel insurance to cover airfare. Luggage Restrictions Some NHA Trips have enforced restrictions on luggage weight restrictionsweight, size or type (such as hard-sided luggage). Many vehicles have limited space, and when traveling in light aircraft, overweight conditions can create a serious safety hazard, thus we adhere to strict limits on luggage weight, size and type. All restrictions on carry-on baggage include camera equipment. Guests should pack light and follow the guidelines in our pre-pre- Trip materials. Baggage exceeding specified weight, size or type limits is subject to being left behind or forwarded at Guest’s expense. To Book Your Trip Call Our Office Our office is open Monday through Saturday. Call 000-000-0000 (U.S. & Canada) or 000-000-0000 (int’l.), and one of our Adventure Specialists will be happy to answer your questions, check availability for the Trip of your choice, and take your deposit. Book Online Most of our Trips can be booked online, —an expedient option, since our small-group departures tend to fill fast. Go to our website at xxx.xxxxxx.xxxxxxxxx.xxx, find the Trip you’d like to join, and click on the orange “Book NowYour Trip” button. Your spot will be reserved immediately, but please note that online reservations are not guaranteed until an Adventure Specialist contacts you to confirm your booking and take your deposit. Deposits Most NHA Trips require a $500 deposit to reserve a space. The exact deposit amount for each Trip, along with the cancellation policy for that Trip, is listed on the individual Trip pages on NHA’s website. Guests can pay their deposit by Visa, MasterCard, Discover, American Express or eCheck. Trip Prices Trip prices listed in NHA’s catalog are valid at the time of printing. Keep in mind that costs Costs for services in the remote areas we travel to can change throughout the year, so small changes in price and in itineraries may occur and will be reflected in updates on our website. All Trip prices are in U.S. dollars. Trip Inclusions Each NHA itinerary includes a variety of features and elements unique to that specific Trip. Guests should consult the individual Trip pages on NHA’s website for a full list of inclusions and exclusions for the Trip of their choice. Confirmation Documents & Pre-Departure Briefing Upon booking, Guests will receive confirmation and initial documents, including air travel information, visa and vaccination requirements (if any), a reading list and more. Approximately two to three months prior to departure, Guests will receive a comprehensive Pre-Departure Briefing with details about the Trip, destination, history and wildlife of the region, what to pack, and how best to prepare. We can send the Pre- Departure Briefing electronically if Guests indicate this preference. Trip Cancellation & Refund Policies Policy NHA understands how disappointing it can be in the event a Guest is forced to cancel his/her Trip, especially after a long period of anticipation. But we, too, plan for these Trips for a long time prior to far ahead before each departure and continuously send nonrefundable payments to hotels and other suppliers. Therefore, we must strictly adhere to our Trip cancellation and refund policies policy for all Guests. NHA strongly suggests purchasing travel insurance in the event a Guest must cancel (please see the Travel Insurance section below). The following are the terms of NHA’s cancellation policiespolicy: All cancellations processed 121 or more calendar days prior to departure will incur incur, at minimum, a $100 cancellation fee per person. This fee is transferable to another Trip. Some Trips have nonrefundable deposits that are not transferabledeposits. Please consult the specific Trip page on NHA’s website for details. Cancellations made 61 to 120 calendar days prior to departure are assessed a cancellation fee of 50% of the entire Trip price, including Extensions. Cancellations made 60 calendar days or less prior to departure are assessed a cancellation fee of 100% of the Trip price, including Extensions. Guests traveling on Adventure Cruises must adhere to the payment requirements, cancellation policies, and terms and conditions set by the ship owner/operator. Private or Custom Custom-Designed Trips and Extensions have special cancellation policies as set forth within each individual Trip proposal. Deposits for a private booking of a scheduled Trip where a Guest has reserved the entire departure are double the listed individual Trip deposit amount and are nonrefundable. All cancellations must be made in writing by mail or by email and received and acknowledged by NHA. Travel insurance purchased through NHA is completely nonrefundable once purchasedafter the 10-day review period. Final Payment Final payment for most Trips is due 120 days prior to departure. Some Trips require the final balance to be paid earlier. Please consult the specific Trip page on NHA’s website for details. For our Guests’ convenience, the final balance will be charged to their credit card on the final balance-due date, unless the Guest indicates in writing prior to the final balance-due date a preference to pay by alternate means. If payment is not received by the final balance-due date, the Guest(s’) reservation is subject to cancellation. NHA will also charge the travel insurance premium at that time unless we receive a written declination of the provided policy from the Guest.
Appears in 1 contract
Samples: forms.nathab.com
Viewing Wildlife. Because Since most NHA Trips specialize in viewing wildlife, every effort is made to arrange itineraries to places where wildlife is known to exist on those Tripsexist. However, the animals we encounter live wild and free, and we cannot fully predict nor control their movements (nor would we want to). In an attempt to locate wildlife that may have deviated from its normal movement patterns, or in the interest of Guests’ comfort, safety or other circumstances, NHA may be required to make changes to accommodations, modes of transportation, activities or other itinerary elements, sometimes with little or no notice. Wildlife viewing may vary significantly due to numerous factors including wildlife movements and behavior, weather conditions, human interference, climate change, and changes in species biodiversity and density in the various locations visited. While NHA, along with local Tour Operator(s), makes best efforts to provide an outstanding wildlife viewing experience, NHA cannot guarantee the availability, diversity and/or quantity of wildlife, including what is described in our catalog, website and related imagery. NHA’s Marketing Materials The images shown in our printed materials and on our website represent what our Guests have regularly seen on “typical” Trips in the past (or in the case of a new or Exploratory Trip, what our staff and researchers have previously seen). Due to weather and/or shifting wildlife conditions, some Trips may have fewer close encounters with wildlife than we normally anticipate. Also, be aware that some images in our materials are taken with a telephoto lens, and Guests should not assume that they will get very close to wildlife in such circumstances. For example, we may show a close-up shot of a wolf, viewed through a telephoto lens, but nearly all our encounters with wolves are at a distance. Getting to or from an NHA Trip NHA Guests are responsible for getting to and from the starting point start and end points of their Trip, obtaining and for maintaining all required documents and vaccinations, abiding by all government entry and exit requirements, including those related to COVID-19, and arriving by the designated start time on the first day of the Trip. Additionally, Guests are responsible for complying with all applicable pre-travel health and safety protocols that may be enacted by NHA or government authorities. Should Guests be delayed for any reason in getting to or departing from a Trip, or must leave a Trip early, NHA is not liable for any additional costs incurred in joining or leaving the Trip (such as costs for accommodations or transportation), nor will Guests receive a refund for any missed portion of the Trip as a result of a late arrival or early departure. Additionally, should Guests become ill or be required to quarantine, Guests shall be responsible for all associated costs including, but not limited to, accommodations, transportation, meals, and medical treatment. Guests who miss any portion of the Trip as a result of illness or quarantine will not receive a refund for any missed portion of the Trip. NHA’s Travel Desk NHA’s Travel Desk assists Guests in purchasing international air tickets and certain hotel reservations. Flight itineraries, hotel reservations and any additional services (such as transfers, seat assignments or upgrades, etc.) booked by NHA’s Travel Desk are always subject to change per airline rules and restrictions. NHA’s Travel Desk does not book flights within the United States or Canada, and cannot book flights with using airline miles. In For flights purchased independently, in the event of flight delays, cancellations, or any other modifications to flight schedules, NHA is not responsible for and cannot, per airline rules, make changes to airline tickets or rebook flights purchased independently and and, therefore, Guests must contact the airline or booking agency directly in order to make any and all such changes themselves. Additionally, all Guests must contact the airline directly in the event of lost luggage. Guests are responsible for any and all fees or additional costs associated with flight delays, cancellations, or other modifications to flight itineraries, whether tickets were purchased through NHA’s Travel Desk or independently. Many airline tickets are nonrefundable and have substantial change fees, which is why NHA recommends that Guests purchase additional travel insurance to cover airfare. Luggage Restrictions Some NHA Trips have enforced restrictions on luggage weight restrictionsweight, size or type (such as hard-sided luggage). Many vehicles have limited space, and when traveling in light aircraft, overweight conditions can create a serious safety hazard, thus we adhere to strict limits on luggage weight, size and type. All restrictions on carry-on baggage include camera equipment. Guests should pack light and follow the guidelines in our pre-pre- Trip materials. Baggage exceeding specified weight, size or type limits is subject to being left behind or forwarded at Guest’s expense. To Book Your Trip Call Our Office Our office is open Monday through Saturday. Call 000-000-0000 (U.S. & Canada) or 000-000-0000 (int’l.), and one of our Adventure Specialists will be happy to answer your questions, check availability for the Trip of your choice, and take your deposit. Book Online Most of our Trips can be booked online, —an expedient option, since our small-group departures tend to fill fast. Go to our website at xxx.xxxxxx.xxxxxxxxx.xxx, find the Trip you’d like to join, join and click on the orange “Book NowYour Trip” button. Your spot will be reserved immediately, but please note that online reservations are not guaranteed until an Adventure Specialist contacts you to confirm your booking and take your deposit. Deposits Most NHA Trips require a $500 deposit to reserve a space. The exact deposit amount for each Trip, along with the cancellation policy for that Trip, is listed on the individual Trip pages on NHA’s website. Guests can pay their deposit by Visa, MasterCard, Discover, American Express or eCheck. Trip Prices Trip prices listed in NHA’s catalog are valid at the time of printing. Keep in mind that costs Costs for services in the remote areas we travel to can change throughout the year, so small changes in price and in itineraries may occur and will be reflected in updates on our website. All Trip prices are in U.S. dollars. Trip Inclusions Each NHA itinerary includes a variety of features and elements unique to that specific Trip. Guests should consult the individual Trip pages on NHA’s website for a full list of inclusions and exclusions for the Trip of their choice. Confirmation Documents & Pre-Departure Briefing Upon booking, Guests will receive a confirmation email and a link to their customized Adventure Portal, which hosts initial documents, including invoice, Trip forms, air travel information, visa and vaccination requirements (if any), a reading list and more. Approximately one to two to three months prior to departure, Guests will receive a comprehensive Pre-Departure Briefing with details about the Trip, destination, history and wildlife of the region, what to pack, pack and how best to prepare. We can send the Pre- Pre-Departure Briefing electronically if Guests indicate this preference. Trip Cancellation & Refund Policies Policy NHA understands how disappointing it can be in the event a Guest is forced to cancel his/her Trip, especially after a long period of anticipationor change their long- anticipated Trip or Extension. But we, too, plan for these Trips for a long time prior to far ahead before each departure and continuously send nonrefundable payments to hotels and other suppliers. Therefore, we must strictly adhere to our Trip cancellation and refund policies Trip change policy for all Guests. NHA strongly suggests purchasing travel insurance in the event a Guest must cancel or otherwise change their plans (please see the Travel Insurance section below). The following are the terms of NHA’s cancellation policiesand Trip change policy: • All cancellations processed 121 or more calendar days prior to departure will incur a $100 cancellation fee per person. This fee is transferable to another Trip. Some Trips and Extensions have nonrefundable deposits that are not transferabledeposits. Please consult the specific Trip page on NHA’s website for details. • Cancellations made 61 to 120 calendar days prior to departure are assessed a cancellation fee of 50% of the entire Trip price, including internal air, Extensions, and extra services such as hotel nights. • Cancellations made 60 calendar days or less prior to departure are assessed a cancellation fee of 100% of the Trip price, including internal air, Extensions, and extra services such as hotel nights. • Guests traveling on Adventure Cruises must adhere to the payment requirements, cancellation policies, and terms and conditions set by the ship owner/operator. • Custom-Designed Trips and Extensions require a 25% nonrefundable deposit and follow our standard cancellation and Trip change policy unless otherwise stated. • Deposits for a private booking of a scheduled Trip or Extension where a Guest has reserved the entire or partial departure through our Make it Private or Custom Trips have special cancellation policies as set forth within each program are double the listed individual Trip proposaland Extension deposit amounts and are nonrefundable. All cancellations and Trip change requests must be made in writing by mail or by email and received and acknowledged by NHA. Travel insurance purchased through NHA is completely nonrefundable once purchasedafter the 10- day review period. In the event either NHA or Guest changes, reschedules or rebooks a Trip or Extension, including Custom- Designed Trips and Custom-Designed Extensions, for any reason, including, but not limited to, Force Majeure, the cancellation and Trip change policy as of the date of the original booking shall remain in full force and effect. For example, for any cancellation or Trip change received between 61 to 120 calendar days prior to the departure of the originally booked date, a fee of 50% of the entire Trip price, including Extensions, will apply for the revised date regardless of the lead time of a cancellation of the revised departure date. Similarly, cancellations or Trip changes received less than 60 calendar days prior to the original departure date shall be assessed a fee of 100% of the Trip price, including any Extensions, regardless of the lead time of a cancellation of the revised departure date. Final Payment Final payment for most Trips is due 120 days prior to departure. Some Trips require the final balance to be paid earlier. Please consult the specific Trip page on NHA’s website for details. For our Guests’ convenience, the final balance will be charged to their credit card on the final balance-due date, unless the Guest indicates in writing prior to the final balance-due date a preference to pay by alternate means. If payment is not received by the final balance-due date, the Guest(s’) reservation is subject to cancellation. NHA will also charge the travel insurance premium at that time unless we receive a written declination of the provided policy from the Guest.
Appears in 1 contract
Samples: Terms & Conditions
Viewing Wildlife. Because Since most NHA Trips specialize in viewing wildlife, every effort is made to arrange itineraries to places where wildlife is known to exist on those Tripsexist. However, the animals we encounter live wild and free, and we cannot fully predict nor control their movements (nor would we want to). In an attempt to locate wildlife that may have deviated from its normal movement patterns, or in the interest of Guests’ comfort, safety or other circumstances, NHA may be required to make changes to accommodations, modes of transportation, activities or other itinerary elements, sometimes with little or no notice. Wildlife viewing may vary significantly due to numerous factors including wildlife movements and behavior, weather conditions, human interference, climate change, and changes in species biodiversity and density in the various locations visited. While NHA, along with local Tour Operator(s), makes best efforts to provide an outstanding wildlife viewing experience, NHA cannot guarantee the availability, diversity and/or quantity of wildlife, including what is described in our catalog, website and related imagery. NHA’s Marketing Materials The images shown in our printed materials and on our website represent what our Guests have regularly seen on “typical” Trips in the past (or in the case of a new or Exploratory Trip, what our staff and researchers have previously seen). Due to weather and/or shifting wildlife conditions, some Trips may have fewer close encounters with wildlife than we normally anticipate. Also, be aware that some images in our materials are taken with a telephoto lens, and Guests should not assume that they will get very close to wildlife in such circumstances. For example, we may show a close-up shot of a wolf, viewed through a telephoto lens, but nearly all our encounters with wolves are at a distance. Getting to or from an NHA Trip NHA Guests are responsible for getting to and from the starting point start and end points of their Trip, and for arriving by the designated start time on the first day of the Trip. Should Guests be delayed for any reason in getting to or departing from a Trip, or must leave a Trip early, NHA is not liable for any additional costs incurred in joining or leaving the Trip (such as costs for accommodations or transportation), nor will Guests receive a refund for any missed portion of the Trip as a result of a late arrival or early departure. NHA’s Travel Desk NHA’s Travel Desk assists Guests in purchasing international air tickets and certain hotel reservations. Flight itineraries, hotel reservations and any additional services (such as transfers, seat assignments or upgrades, etc.) booked by NHA’s Travel Desk are always subject to change per airline rules and restrictions. NHA’s Travel Desk does not book flights within the United States or Canada, and cannot book flights with using airline miles. In For flights purchased independently, in the event of flight delays, cancellations, or any other modifications to flight schedules, NHA is not responsible for and cannot, per airline rules, make changes to airline tickets or rebook flights purchased independently and and, therefore, Guests must contact the airline or booking agency directly in order to make any and all such changes themselves. Additionally, all Guests must contact the airline directly in the event of lost luggage. Guests are responsible for any and all fees or additional costs associated with flight delays, cancellations, or other modifications to flight itineraries, whether tickets were purchased through NHA’s Travel Desk or independently. Many airline tickets are nonrefundable and have substantial change fees, which is why NHA recommends that Guests purchase additional travel insurance to cover airfare. Luggage Restrictions Some NHA Trips have enforced restrictions on luggage weight restrictionsweight, size or type (such as hard-sided luggage). Many vehicles have limited space, and when traveling in light aircraft, overweight conditions can create a serious safety hazard, thus we adhere to strict limits on luggage weight, size and type. All restrictions on carry-on baggage include camera equipment. Guests should pack light and follow the guidelines in our pre-pre- Trip materials. Baggage exceeding specified weight, size or type limits is subject to being left behind or forwarded at Guest’s expense. To Book Your Trip Call Our Office Our office is open Monday through Saturday. Call 000-000-0000 (U.S. & Canada) or 000-000-0000 (int’l.), and one of our Adventure Specialists will be happy to answer your questions, check availability for the Trip of your choice, and take your deposit. Book Online Most of our Trips can be booked online, —an expedient option, since our small-group departures tend to fill fast. Go to our website at xxx.xxxxxx.xxxxxxxxx.xxx, find the Trip you’d like to join, and click on the orange “Book NowYour Trip” button. Your spot will be reserved immediately, but please note that online reservations are not guaranteed until an Adventure Specialist contacts you to confirm your booking and take your deposit. Deposits Most NHA Trips require a $500 deposit to reserve a space. The exact deposit amount for each Trip, along with the cancellation policy for that Trip, is listed on the individual Trip pages on NHA’s website. Guests can pay their deposit by Visa, MasterCard, Discover, American Express or eCheck. Trip Prices Trip prices listed in NHA’s catalog are valid at the time of printing. Keep in mind that costs Costs for services in the remote areas we travel to can change throughout the year, so small changes in price and in itineraries may occur and will be reflected in updates on our website. All Trip prices are in U.S. dollars. Trip Inclusions Each NHA itinerary includes a variety of features and elements unique to that specific Trip. Guests should consult the individual Trip pages on NHA’s website for a full list of inclusions and exclusions for the Trip of their choice. Confirmation Documents & Pre-Departure Briefing Upon booking, Guests will receive confirmation and initial documents, including air travel information, visa and vaccination requirements (if any), a reading list and more. Approximately two to three months prior to departure, Guests will receive a comprehensive Pre-Departure Briefing with details about the Trip, destination, history and wildlife of the region, what to pack, and how best to prepare. We can send the Pre- Departure Briefing electronically if Guests indicate this preference. Trip Cancellation & Refund Policies Policy NHA understands how disappointing it can be in the event a Guest is forced to cancel or change his/her Trip, especially after a long period of anticipationlong-anticipated Trip or Extension. But we, too, plan for these Trips for a long time prior to far ahead before each departure and continuously send nonrefundable payments to hotels and other suppliers. Therefore, we must strictly adhere to our Trip cancellation and refund policies Trip change policy for all Guests. NHA strongly suggests purchasing travel insurance in the event a Guest must cancel or otherwise change their plans (please see the Travel Insurance section below). The following are the terms of NHA’s cancellation policiesand Trip change policy: • All cancellations processed 121 or more calendar days prior to departure will incur a $100 cancellation fee per person. This fee is transferable to another Trip. Some Trips and Extensions have nonrefundable deposits that are not transferabledeposits. Please consult the specific Trip page on NHA’s website for details. • Cancellations made 61 to 120 calendar days prior to departure are assessed a cancellation fee of 50% of the entire Trip price, including internal air, Extensions, and extra services such as hotel nights. • Cancellations made 60 calendar days or less prior to departure are assessed a cancellation fee of 100% of the Trip price, including internal air, Extensions, and extra services such as hotel nights. • Guests traveling on Adventure Cruises must adhere to the payment requirements, cancellation policies, and terms and conditions set by the ship owner/operator. • Custom-designed Trips and Extensions require a 25% nonrefundable deposit and follow our standard cancellation and Trip change policy unless otherwise stated. • Deposits for a private booking of a scheduled Trip or Extension where a Guest has reserved the entire or partial departure through our Make it Private or Custom Trips have special cancellation policies as set forth within each program are double the listed individual Trip proposaland Extension deposit amounts and are nonrefundable. All cancellations and Trip change requests must be made in writing by mail or by email and received and acknowledged by NHA. Travel insurance purchased through NHA is completely nonrefundable once purchasedafter the 10- day review period. In the event either NHA or Guest changes, reschedules or rebooks a Trip or Extension, including Custom- designed Trips and Custom-designed Extensions, for any reason, including, but not limited to, Force Majeure, the cancellation and Trip change policy as of the date of the original booking shall remain in full force and effect. For example, for any cancellation or Trip change received between 61 to 120 calendar days prior to the departure of the originally booked date, a fee of 50% of the entire Trip price, including Extensions, will apply for the revised date regardless of the lead time of a cancellation of the revised departure date. Similarly, cancellations or Trip changes received less than 60 calendar days prior to the original departure date shall be assessed a fee of 100% of the Trip price, including any Extensions, regardless of the lead time of a cancellation of the revised departure date. Final Payment Final payment for most Trips is due 120 days prior to departure. Some Trips require the final balance to be paid earlier. Please consult the specific Trip page on NHA’s website for details. For our Guests’ convenience, the final balance will be charged to their credit card on the final balance-due date, unless the Guest indicates in writing prior to the final balance-due date a preference to pay by alternate means. If payment is not received by the final balance-due date, the Guest(s’) reservation is subject to cancellation. NHA will also charge the travel insurance premium at that time unless we receive a written declination of the provided policy from the Guest.
Appears in 1 contract
Samples: forms.nathab.com
Viewing Wildlife. Because most NHA Trips specialize in viewing wildlife, every effort is made to arrange itineraries to places where wildlife is known to exist on those Trips. However, the animals we encounter live wild and free, and we cannot fully predict nor control their movements (nor would we want to). In an attempt to locate wildlife that may have deviated from its normal movement patterns, or in the interest of Guests’ comfort, safety or other circumstances, NHA may be required to make changes to accommodations, modes of transportation, activities or other itinerary elements, sometimes with little or no notice. Wildlife viewing may vary significantly due to numerous factors including wildlife movements and behavior, weather conditions, human interference, and changes in species biodiversity and density in the various locations visited. While NHA, along with local Tour Operator(s), makes best efforts to provide an outstanding wildlife viewing experience, NHA cannot guarantee the availability, diversity and/or quantity of wildlife, including what is described in our catalog, website and related imagery. NHA’s Marketing Materials The images shown in our printed materials and on our website represent what our Guests have regularly seen on “typical” Trips in the past (or in the case of a new Trip, what our staff and researchers have previously seen). Due to weather and/or shifting wildlife conditions, some Trips may have fewer close encounters with wildlife than we normally anticipate. Also, be aware that some images in our materials are taken with a telephoto lens, and Guests should not assume that they will get very close to wildlife in such circumstances. For example, we may show a close-up shot of a wolf, viewed through a telephoto lens, but nearly all our encounters with wolves are at a distance. Getting to or from an NHA Trip NHA Guests are responsible for getting to the starting point of their Trip, and for arriving by the designated start time on the first day of the Trip. Should Guests be delayed for any reason in getting to or departing from a Trip, or must leave a Trip early, NHA is not liable for any additional costs incurred in joining or leaving the Trip (such as costs for accommodations or transportation), nor will Guests receive a refund for any missed portion of the Trip as a result of a late arrival or early departure. NHA’s Travel Desk NHA’s Travel Desk assists Guests in purchasing international air tickets and certain hotel reservations. Flight itineraries, hotel reservations and any additional services (such as transfers, seat assignments or upgrades, etc.) booked by NHA’s Travel Desk are always subject to change per airline rules and restrictions. NHA’s Travel Desk does not book flights within the United States or Canada, and cannot book flights with airline miles. In the event of flight delays, cancellations, or any other modifications to flight schedules, NHA is not responsible for and cannot, per airline rules, make changes to airline tickets or rebook flights purchased independently and therefore, Guests must contact the airline or booking agency directly in order to make any and all such changes themselves. Guests are responsible for any and all fees or additional costs associated with flight delays, cancellations, or other modifications to flight itineraries, whether tickets were purchased through NHA’s Travel Desk or independently. Many airline tickets are nonrefundable and have substantial change fees, which is why NHA recommends that Guests purchase additional travel insurance to cover airfare. Luggage Restrictions Some NHA Trips have enforced luggage weight restrictions. Many vehicles have limited space, and when traveling in light aircraft, overweight conditions can create a serious safety hazard, thus we adhere to strict limits on luggage weight. All restrictions on carry-on baggage include camera equipment. Guests should pack light and follow the guidelines in our pre-Trip materials. Baggage exceeding specified limits is subject to being left behind or forwarded at Guest’s expense. To Book Your Trip Call Our Office Our office is open Monday through Saturday. Call 000-000-0000 (U.S. & Canada) or 000-000-0000 (int’l), and one of our Adventure Specialists will be happy to answer your questions, check availability for the Trip of your choice, and take your deposit. Book Online Most of our Trips can be booked online, an expedient option, since our small-group departures tend to fill fast. Go to our website at xxx.xxxxxx.xxx, find the Trip you’d like to join, and click on the orange “Book Now” button. Deposits Most NHA Trips require a $500 deposit to reserve a space. The exact deposit amount for each Trip, along with the cancellation policy for that Trip, is listed on the individual Trip pages on NHA’s website. Guests can pay their deposit by Visa, MasterCard, Discover, American Express or eCheck. Trip Prices Trip prices listed in NHA’s catalog are valid at the time of printing. Keep in mind that costs for services in the remote areas we travel to can change throughout the year, so small changes in price and in itineraries may occur and will be reflected in updates on our website. All Trip prices are in U.S. dollars. Trip Inclusions Each NHA itinerary includes a variety of features and elements unique to that specific Trip. Guests should consult Trip pages on NHA’s website for a full list of inclusions and exclusions for the Trip of their choice. Confirmation Documents & Pre-Departure Briefing Upon booking, Guests will receive confirmation and initial documents, including air travel information, visa and vaccination requirements (if any), a reading list and more. Approximately two to three months prior to departure, Guests will receive a comprehensive Pre-Departure Briefing with details about the Trip, destination, history and wildlife of the region, what to pack, and how best to prepare. We can send the Pre- Departure Briefing electronically if Guests indicate this preference. Trip Cancellation & Refund Policies NHA XXX understands how disappointing it can be in the event a Guest is forced to cancel his/her Trip, especially after a long period of anticipation. But we, too, plan for these Trips for a long time prior to departure and continuously send nonrefundable payments to hotels and other suppliers. Therefore, we must strictly adhere to our Trip cancellation and refund policies for all Guests. NHA strongly suggests purchasing travel insurance in the event a Guest must cancel (please see the Travel Insurance section below). The following are NHA’s cancellation policies: • All cancellations processed 121 or more calendar days prior to departure will incur a $100 cancellation fee per person. This fee is transferable to another Trip. Some Trips have nonrefundable deposits that are not transferable. Please consult the specific Trip page on NHA’s website for details. • Cancellations made 61 to 120 calendar days prior to departure are assessed a cancellation fee of 50% of the entire Trip price, including Extensions. • Cancellations made 60 calendar days or less prior to departure are assessed a cancellation fee of 100% of the Trip price, including Extensions. • Guests traveling on Adventure Cruises must adhere to the payment requirements, cancellation policies, and terms and conditions set by the ship owner/operator. • Private or Custom Trips have special cancellation policies as set forth within each individual Trip proposal. All cancellations must be made in writing by mail or by email and received and acknowledged by NHA. Travel insurance purchased through NHA is completely nonrefundable once purchased. Final Payment Final payment for most Trips is due 120 days prior to departure. Please consult the specific Trip page on NHA’s website for details. For our Guests’ convenience, the final balance will be charged to their credit card on the due date, unless the Guest indicates in writing prior to the final balance-due date a preference to pay by alternate means. If payment is not received by the final balance-due date, the Guest(s’) reservation is subject to cancellation. NHA will also charge the travel insurance premium at that time unless we receive a written declination of the provided policy from the Guest.
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