Warranty Incident Resolution – Remote for Premier Support. Post completion of Premier Support Call Center troubleshooting, if required (as determined by Lenovo), Lenovo will remotely attempt to address and resolve your warranty Incident. Prioritization of parts allocation for your warranty incidents. Parts availability may impact service delivery SLAs.
Appears in 3 contracts
Samples: Personal Computing Devices Services Agreement, Personal Computing Devices Services Agreement, Personal Computing Devices Services Agreement
Warranty Incident Resolution – Remote for Premier Support. Post completion of Premier Support Call Center troubleshooting, if required (as determined by Lenovo), Lenovo will remotely attempt to address and resolve your warranty Incident. Prioritization of parts allocation for your warranty incidents. Parts availability may impact service delivery SLAs.
Appears in 1 contract
